Crosskeys
Ticket office
Closed now
Station details
| Station Operator: AW | |
| Station Code: CKY |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Customer Help Points | Yes |
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Customer Help Points Note: Customer help points are available on both platforms. |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, |
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| Shops | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards. |
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| Taxi Rank | No |
| Bus Service | No |
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B2. Step
free access is available to Platform 1 (to Ebbw Vale) from the station car
park. Step free access is available to
Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The Ticket Vending Machine at this station accepts cash and card payments. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform. |
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| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | No |
| Mon - Fri: Unavailable Sat: Unavailable Sun: Unavailable |
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Staff Help Available Note: Yes. Assistance is provided by the Conductor on the train. |
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