Crosskeys Train Station

Address

Crosskeys station
Risca Road
Crosskeys
NP11 7DG

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Station staff availability

Staff Help Available Note:

There are no platform staff at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
Step Free Access	No	Category B1. Step free access is available to Platform 1 (to Ebbw Vale) from the station car park. Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes	Customer help points are available on both platforms.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 4 Type: Lockers Location: Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 4
Type: Lockers
Location:

Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a local bus stop on Risca Road.
Taxi Rank	No
Bus Service	No

General information

Station Operator	AW
Station Code	CKY
Staffing Level	unstaffed

Live departures & arrivals for Crosskeys

Departures

Arrivals

Live departures for Crosskeys
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
22:44	Ebbw Vale Town Platform 1	1	23:05 21 mins late	n/a
23:38	Cardiff Central Platform 2	2	23:57 19 mins late	n/a
23:40	Ebbw Vale Town Platform 1	1	23:42 2 mins late	n/a

Live arrivals at Crosskeys
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
22:44	Maesteg Platform 1	1	23:05 21 mins late	n/a
23:37	Maesteg Platform 1	1	23:41 4 mins late	n/a
23:38	Ebbw Vale Town Platform 2	2	23:56 18 mins late	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Crosskeys

No timetables.

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