|Station Operator: AW|
|Station Code: CKY|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
|Customer Help Points||Yes|
Customer Help Points Note:
Customer help points are available on both platforms.
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available to Platform 1 (to Ebbw Vale) from the station car park. Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The Ticket Vending Machine at this station accepts cash and card payments.
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.
|Helpline Opening Hours||Yes|
|Mon - Sun: 8:00 AM to 8:00 PM|
|Staff Help Available||No|
|Mon - Fri: Unavailable
Staff Help Available Note:
Yes. Assistance is provided by the Conductor on the train.