Congleton Train Station

Address

Congleton station
Park Lane
Congleton
CW12 3DE

Station staff availability

Station staff availability
Mon - Fri	06:30-13:40
Sat	07:30-13:40
Sun	Closed

For full accessibility information at Congleton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-13:40
Sat:	07:30-13:40
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Ticket office staff make every effort to assist disabled passengers with tickets and information.
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Category B Station Scooter Friendly Station separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms. To find our more about travelling around this station, please see the 360 map click here
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 1:40 PM Sat: 7:30 AM to 1:40 PM Sun: Unavailable
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No	Waiting room available during booking office hours, and canopies at all times

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Customer Help Points	Yes	Platforms 1&2
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park Operator: Northern Spaces: 105 Car Parking Contact Available: No Phone number: 0800 200 6060 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 3	Daily Charge: £3.30 Weekly Charge: £13.20 Monthly Charge: £51.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 17 Type: Racks,Stands Location: Next to car park
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 17
Type: Racks,Stands
Location:

Next to car park

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off at the bus stops on Park Lane at the top of the station approach road (station side for Stoke & opposite side for Stockport). What3words - Towards Stoke-on-Trent - veal.tour.kind & towards Stockport - pink.natively.fills
Taxi Rank	Yes	https://www.northernrailway.co.uk/tickets/cab4you
Bus Service	Yes	Busline 0871 200 2233

Location for Rail Replacement Services

Yes

Pick Up / Drop Off at the bus stops on Park Lane at the top of the station approach road (station side for Stoke & opposite side for Stockport).

What3words - Towards Stoke-on-Trent - veal.tour.kind & towards Stockport - pink.natively.fills

Taxi Rank

Yes

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service

Yes

Busline 0871 200 2233

General information

Station Operator	NT
Station Code	CNG
Staffing Level	partTime

Live departures & arrivals for Congleton

Departures

Arrivals

Live departures for Congleton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:09	Manchester Piccadilly Platform 2	2	On time	n/a
07:16	Stoke-on-Trent Platform 1	1	Delayed	n/a
07:39	Manchester Piccadilly Platform 2	2	On time	n/a
08:09	Manchester Piccadilly Platform 2	2	On time	n/a
08:25	Stoke-on-Trent Platform 1	1	On time	n/a

Live arrivals at Congleton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:09	Stoke-on-Trent Platform 2	2	On time	n/a
07:15	Manchester Piccadilly Platform 1	1	Delayed	n/a
07:39	Stoke-on-Trent Platform 2	2	On time	n/a
08:09	Stoke-on-Trent Platform 2	2	On time	n/a
08:25	Manchester Piccadilly Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Congleton

No timetables.

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