Congleton
Ticket office
Closed now
| Mon: | 6:30 AM to 1:40 PM |
|---|---|
| Tue: | 6:30 AM to 1:40 PM |
| Wed: | 6:30 AM to 1:40 PM |
| Thu: | 6:30 AM to 1:40 PM |
| Fri: | 6:30 AM to 1:40 PM |
| Sat: | 7:30 AM to 1:40 PM |
| Sun: | to |
Station details
| Station Operator: NT | |
| Station Code: CNG |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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Ticket Office Note: Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Platforms 1&2 |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: Waiting room available during booking office hours, and canopies at all times |
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| Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 35 Annual Charge: N/A Daily Charge: £3.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0800 200 6060 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick Up / Drop Off at the bus stop at the top of the station approach road. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Busline 0871 200 2233 |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to assist disabled passengers with tickets and information. |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: yes - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
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| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 1:40 PM Sat: 7:30 AM to 1:40 PM Sun: Unavailable |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
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Live departures & arrivals for Congleton
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:24 | Stoke-on-Trent Platform 1 | 1 | 19:26 2 mins late |
n/a
|
See details on departure to Stoke-on-Trent | |
| 20:12 | Manchester Piccadilly Platform 2 | 2 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 20:24 | Stoke-on-Trent Platform 1 | 1 | On time |
n/a
|
See details on departure to Stoke-on-Trent | |
| 21:12 | Manchester Piccadilly Platform 2 | 2 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 21:25 | Stoke-on-Trent Platform 1 | 1 | On time |
n/a
|
See details on departure to Stoke-on-Trent |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:24 | Manchester Piccadilly Platform 1 | 1 | 19:26 2 mins late |
n/a
|
See details on departure to Manchester Piccadilly | |
| 20:12 | Stoke-on-Trent Platform 2 | 2 | On time |
n/a
|
See details on departure to Stoke-on-Trent | |
| 20:24 | Manchester Piccadilly Platform 1 | 1 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 21:12 | Stoke-on-Trent Platform 2 | 2 | On time |
n/a
|
See details on departure to Stoke-on-Trent | |
| 21:25 | Manchester Piccadilly Platform 1 | 1 | On time |
n/a
|
See details on departure to Manchester Piccadilly |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk