Chilham Train Station

station forecourt

This is a category B3 station. Step free access to platform 2 for services away from London. There is no step free access to Platform 1. Only step access to platform 1 for services towards London. No step free interchange between platforms.

Accessible taxis are available to book

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button. We have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

On platform

• Towards Canterbury: Outside of the Old Alma Inn, on the A28 road (what 3 words: iteration.inkjet.widely).
• Towards Ashford: Opposite the Old Alma Inn, on the A28 road (what 3 words: mission.rebel.feelers)

Information to plan your onward journey is available in a printable format here