Chertsey

Address

Chertsey station
Guildford Street
Chertsey
KT16 9BG

Ticket office

Mon - Fri:	6:30 AM to 12:00 PM
Sat:	10:00 AM to 1:00 PM
Sun:	Closed

0 Station updates

Station details

The ticket office at Chertsey will be closed on Saturday 27 April 2024.

General information

Station Operator: SW
Station Code: CHY

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: The ticket office is located on Platform 1.A Ticket Vending Machine is located outside the main entrance.

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points	Yes
Customer Help Points Note: Customer Help points are located on every platform

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	No
Station Buffet	Yes
Telephones	No
Toilets	No
Waiting Room	No
Waiting Room Note: Heated area within the booking hall. Seating is compliant with code of practice.

Car parking

Car parking	Yes

Name: Chertsey Car Park
Operator:
Spaces: 19
Car Parking Contact Available: No Accessible Car Park Equipment: No
Accessible Spaces: 1

Daily Charge: £5.50
Weekly Charge: £21.90
Monthly Charge: £77.70

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 16 Type: Racks Location:

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Eastworth Road Bus Stop B: buses towards Virginia Water. Bus Stop C: Buses towards Weybridge and Woking.
Taxi Rank	Yes
Taxi Rank Note: Yes

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Accessible Toilets Note: N/A
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier).

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 5282100
Helpline Opening Hours	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Staff Help Available	Yes
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Live departures & arrivals for Chertsey

Departures

Arrivals

Live departures for Chertsey
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
18:31	Weybridge Platform 1	1	On time	n/a	See details on departure to Weybridge
18:47	London Waterloo Platform 2	2	On time	n/a	See details on departure to London Waterloo
19:01	Weybridge Platform 1	1	On time	n/a	See details on departure to Weybridge
19:17	London Waterloo Platform 2	2	On time	n/a	See details on departure to London Waterloo
19:31	Weybridge Platform 1	1	On time	n/a	See details on departure to Weybridge
19:40	London Waterloo		On time	n/a	See details on departure to London Waterloo
20:01	Weybridge		On time	n/a	See details on departure to Weybridge
20:10	London Waterloo		On time	n/a	See details on departure to London Waterloo

Live arrivals at Chertsey
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
18:30	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
18:47	Weybridge Platform 2	2	On time	n/a	See details on departure to Weybridge
19:00	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
19:17	Weybridge Platform 2	2	On time	n/a	See details on departure to Weybridge
19:30	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
19:40	Weybridge		On time	n/a	See details on departure to Weybridge
20:00	London Waterloo		On time	n/a	See details on departure to London Waterloo
20:10	Weybridge		On time	n/a	See details on departure to Weybridge

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Chertsey

No timetables.

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