Cathays
Ticket office
Closed now
| Mon: | 7:30 AM to 6:30 PM |
|---|---|
| Tue: | 7:30 AM to 6:30 PM |
| Wed: | 7:30 AM to 6:30 PM |
| Thu: | 7:30 AM to 6:30 PM |
| Fri: | 7:30 AM to 6:30 PM |
| Sat: | 9:30 AM to 3:30 PM |
| Sun: | to |
Station details
| Station Operator: AW | |
| Station Code: CYS |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Entrance to Pontypridd bound platform. |
| False> | Lost Property Contact Available |
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Phone number:
03333 211 202 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| True | Customer Help Points |
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Customer Help Points Note: On the Pontypridd bound platform. |
| False> | Atm Machine |
| False | Baby Change |
| False | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
| False | Shops |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Waiting Room |
| false | Car parking |
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: At the bus stops adjacent to the Cardiff University Students' Union on Park Place |
|
| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: The nearest bus stop is on Park Place |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| False | Step Free Access |
|
Step Free Access Note:
While both platforms are step-free, there is no facility for wheelchair users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service. The nearest fully accessible station is Cardiff Queen Street. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: These machines accept debit/credit cards and cash. The machine on the Cardiff-bound platform is only available during staffing hours. The machine on the Pontypridd-bound platform is available all the time. |
|
| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 03333 211202 | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 8:00 PM |