Cardiff Central
Ticket office
Closed now
| Mon: | 6:30 AM to 7:30 PM |
|---|---|
| Tue: | 6:30 AM to 7:30 PM |
| Wed: | 6:30 AM to 7:30 PM |
| Thu: | 6:30 AM to 7:30 PM |
| Fri: | 6:30 AM to 7:30 PM |
| Sat: | 6:30 AM to 7:30 PM |
Station details
| Station Operator: AW | |
| Station Code: CDF |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: At the Penarth Road entrance and on the concourse. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Accessible gate available at each set of ticket gates |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: Located outside main entrance |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Convenience store |
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| Station Buffet | Yes |
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Station Buffet Note: Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours. |
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| Waiting Room | No |
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Waiting Room Note: On platforms 1/2, 3/4, 6/7 and 8 |
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| Car parking | Yes |
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Name: Penarth Road Operator: National Car Parks Ltd Spaces: 248 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the rear car park (Penarth Road entrance) |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is on the right as you exit the main station entrance |
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| Bus Service | Yes |
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Bus Service Note: There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7. |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. Step free access is available to Platforms 0 to 8.
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 4:00 AM to 1:00 AM Sat: 4:00 AM to 12:30 AM Sun: 7:00 AM to 12:30 AM |
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Staff Help Available Note: 0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun |
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Assisted Travel: The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station. |
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Live departures & arrivals for Cardiff Central
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 01:23 | Shrewsbury Platform 4A | 4A | On time |
n/a
|
See details on departure to Shrewsbury |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk