Canterbury East

Address

Canterbury East station
Station Road East
Canterbury
CT1 2RB

Station staff availability

Station staff availability
Mon - Fri	06:00-22:00
Sat	06:00-22:00
Sun	07:00-22:00

For full accessibility information at Canterbury East, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:10 AM to 8:20 PM
Sat:	6:10 AM to 8:20 PM
Sun:	7:30 AM to 7:00 PM

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platform 2 - Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall
Impaired Mobility Set Down	No
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 7:00 AM to 10:00 PM
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Station facilities

Atm Machine	Yes
Atm Machine Note: front of station
Baby Change	Yes
Baby Change Note: Only available when staff present
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Coffee shop and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Platform 2 - Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting room on both platforms Only available when staff present

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 144
Notes:

ANPR available for car parking

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

ANPR available for car parking

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 6
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £4.90
Weekly Charge: £20.90
Monthly Charge: £71.40

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 46 Type: Stands Location: Platform 2 Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 46
Type: Stands
Location:

Platform 2

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement bus stop in Station Road East, opposite the station entrance.
Taxi Rank	Yes
Taxi Rank Note: front of station

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: CBE

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Canterbury East

Departures

Arrivals

Live departures for Canterbury East
Due	Destination	Usual Seat AvailabilityUsual seat availability
07:12	Sittingbourne	n/a
07:50	Dover Priory	n/a
07:50	Dover Priory	n/a
08:12	Sittingbourne	n/a

Live arrivals at Canterbury East
Due	Destination	Usual Seat AvailabilityUsual seat availability
07:05	Dover Priory	n/a
07:05	Dover Priory	n/a
07:43	Sittingbourne	n/a
08:05	Dover Priory	n/a
08:05	Dover Priory	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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