Byfleet & New Haw
Ticket office
Open now
| Mon - Fri: | 6:40 AM to 10:30 AM |
|---|---|
| Sat: | 9:00 AM to 1:00 PM |
| Sun: | to |
Station details
| Station Operator: SW | |
| Station Code: BFN |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Inside the booking hall |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Customer Help points are located on every platform |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
| Station Buffet | Yes |
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Station Buffet Note: Station Cafe on Platform 1 |
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| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Towards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: Step-free category C station - This station does not have step-free access |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 5282100 | |
| Helpline Opening Hours | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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| Staff Help Available | No |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
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Live departures & arrivals for Byfleet & New Haw
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 10:10 | London Waterloo Platform 1 | 1 | 10:13 3 mins late | See details on departure to London Waterloo | |
| 10:40 | London Waterloo Platform 1 | 1 | On time | See details on departure to London Waterloo | |
| 11:00 | Woking Platform 2 | 2 | On time | See details on departure to Woking | |
| 11:40 | London Waterloo Platform | On time | See details on departure to London Waterloo | ||
| 12:00 | Woking Platform | On time | See details on departure to Woking |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 10:10 | Woking Platform 1 | 1 | 10:12 2 mins late | See details on departure to Woking | |
| 10:40 | Woking Platform 1 | 1 | On time | See details on departure to Woking | |
| 11:00 | London Waterloo Platform 2 | 2 | On time | See details on departure to London Waterloo | |
| 11:40 | Woking Platform | On time | See details on departure to Woking | ||
| 12:00 | London Waterloo Platform | On time | See details on departure to London Waterloo |