Butlers Lane
Ticket office
Closed now
| Mon: | 7:00 AM to 1:00 PM |
|---|---|
| 3:00 PM to 5:00 PM | |
| Tue: | 7:00 AM to 1:00 PM |
| Wed: | 7:00 AM to 1:00 PM |
| Thu: | 7:00 AM to 1:00 PM |
| Fri: | 7:00 AM to 9:00 PM |
| Sat: | 8:00 AM to 7:00 PM |
| Sun: | 11:00 AM to 3:00 PM |
Station details
| Station Operator: WM | |
| Station Code: BUL |
| Staffing Level: partTime | |
| CCTV: No |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| False> | Lost Property Contact Available |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Butlers Lane is acredited by the Secure Station Scheme** |
| True | Customer Help Points |
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Customer Help Points Note: Both platforms |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, |
| False | Shops |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: N/A |
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| True | Waiting Room |
| false | Car parking |
| True | Cycle Storage Availability |
|
Sheltered: No |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from the public bus stops on A5127 Lichfield Rd, outside The Butlers Arms Public House. Please check the destination of the vehicle before boarding. |
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| True | Taxi Rank |
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Taxi Rank Note: Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: staff will come out |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| False | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
| False | Step Free Access |
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Step Free Access Note: Access to platforms via separate entrances from road overbridge. 25 stepsdown to Lichfield platform. 35 steps down to Birmingham platform. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 10:00 PM |