Brockenhurst
Ticket office
Closed now
| Mon - Fri: | 5:55 AM to 7:30 PM |
|---|---|
| Sat: | 6:30 AM to 7:30 PM |
| Sun: | 8:35 AM to 6:30 PM |
Station details
| Station Operator: SW | |
| Station Code: BCU |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Located near to both station entrances |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Customer Help points are located on every platform |
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| Atm Machine | No |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
| Station Buffet | Yes |
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Station Buffet Note: Currently only a vending machine available. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on all the platforms. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request. |
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| Waiting Room | No |
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Waiting Room Note: Both Platforms. The waiting room on platforms 3/4 closes at 1600. |
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| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 240 Annual Charge: £1069.00 Daily Charge: £8.10 Monthly Charge: £98.90 Off Peak Charge: £4.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £296.70 Weekly Charge: £39.30 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: Weekend tickets available after 1000 Fridays £8.30 Off Peak from 1000 Monday to Friday |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Station forecourt, Lyndhurst side of level crossing by the 'Il Palios 2'restaurant. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free category B station - This station has step-free access to all platforms via lifts from the main entrance. The south side entrance does not have step-free access - the alternative step-free route is approximately 275m via the street and a level crossing. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 5282100 | |
| Helpline Opening Hours | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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| Staff Help Available | Yes |
| Mon - Fri: 5:45 AM to 11:00 PM Sat: 6:15 AM to 11:00 PM Sun: 7:00 AM to 11:00 PM |
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Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 22:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (10pm the night before with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
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Live departures & arrivals for Brockenhurst
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 06:56 | Eastleigh Platform BUS | BUS | On time |
n/a
|
See details on departure to Eastleigh | |
| 07:56 | Eastleigh Platform BUS | BUS | On time |
n/a
|
See details on departure to Eastleigh | |
| 08:17 | Eastleigh Platform BUS | BUS | On time |
n/a
|
See details on departure to Eastleigh | |
| 08:25 | Poole Platform BUS | BUS | On time |
n/a
|
See details on departure to Poole |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 06:56 | Poole Platform BUS | BUS | On time |
n/a
|
See details on departure to Poole | |
| 07:56 | Poole Platform BUS | BUS | On time |
n/a
|
See details on departure to Poole | |
| 08:17 | New Milton Platform BUS | BUS | On time |
n/a
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See details on departure to New Milton | |
| 08:25 | Eastleigh Platform BUS | BUS | On time |
n/a
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See details on departure to Eastleigh |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk