Bristol Temple Meads Train Station

Address

Bristol Temple Meads station
Station Approach, off Bath Road
Bristol
BS1 6QF

Station staff availability

Station staff availability
Mon - Fri	05:30-01:30
Sat	05:30-01:30
Sun	08:00-01:30

For full accessibility information at Bristol Temple Meads, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-21:30
Sat:	06:15-21:30
Sun:	07:00-21:30

0 Station updates

Station details

The ticket office will have the following changes to planned availability:
Sunday 23rd August - closing 18:45
Tickets can be bought from the ticket machine or digitally.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines are located at the station entrance by the ticket office.
Accessible Toilets	Yes	Radar Key available from station staff.
Step Free Access	Yes	Lifts to all platforms and facilities. Ticket office is also step free.
Impaired Mobility Set Down	Yes	Passenger assist meeting point is within the station reception in the booking hall.
Accessible Booking Office Counter	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available

Staff help
Staff Help Available	Yes	Mon - Fri: 5:30 AM to 1:30 AM Sat: 5:30 AM to 1:30 AM Sun: 8:00 AM to 1:30 AM Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible Public Telephones	Yes	Public telephones are accessible

Station facilities

Atm Machine	Yes	The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
Station Buffet	Yes	See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
Toilets	Yes	Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. Additional Ladies Toilets are located on Platform 10/12.
Waiting Room	Yes	Waiting Rooms are located on Platform 5/7 and on Platform 13/15
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Situated by the ticket office.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 000 125 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Lost Property Contact Available	No
Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer Help Points	No
Customer Help Points Note:

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 374 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: http://www.apcoa.co.uk Accessible Car Park Equipment: Yes	Daily Charge: £14.30 Weekly Charge: £100.10 Monthly Charge: £268.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 450 Type: Stands Location: Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate. Note: Please note cycles can be carried on our trains free of charge.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 450
Type: Stands
Location:

Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate.

Note:

Please note cycles can be carried on our trains free of charge.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
Taxi Rank	Yes	The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. You can find more information about local taxi services here.
Bus Service	Yes	Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate. Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall. Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary. Information to plan your onward journey is available in a printable format here.
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	BRI
Staffing Level	Full Time

Live departures & arrivals for Bristol Temple Meads

Departures

Arrivals

Live departures for Bristol Temple Meads
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
20:32	Leeds		Cancelled	n/a
This service has been cancelled because of a short-notice change to the timetable
20:39	Gloucester Platform 5	5	On time	n/a
20:45	Cardiff Central Platform 9	9	On time	n/a
20:45	Plymouth via Weston-super-Mare		Cancelled	n/a
20:49	Weymouth Platform 15	15	On time	n/a
20:53	Taunton via Weston-super-Mare Platform 6	6	On time	n/a
21:00	London Paddington Platform 11	11	On time	n/a
21:00	Avonmouth			n/a
21:28	Portsmouth Harbour Platform 13	13	On time	n/a
21:39	Gloucester Platform 3	3	On time	n/a

Leeds

20:32

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a short-notice change to the timetable

Gloucester