Braintree

Address

Braintree station
Station Approach
Braintree
CM7 3QL

Ticket office

Mon - Fri:	6:15 AM to 3:00 PM
Sat:	5:45 AM to 1:05 PM
Sun:	7:45 AM to 3:30 PM

0 Station updates

Station details

August 2023: The waiting room at this station is temporarily closed while refurbishment works take place.

General information

Station Operator: LE
Station Code: BTR

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Witham and London) - Between the side entrance and the main entrance to the platform, fixed to the platform-facing wall of the station building

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Witham and London) - Between the side entrance and the main entrance to the platform, fixed to the platform-facing wall of the station building

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:30 - 18:30Saturday 05:30 - 12:30Sunday 08:00 - 15:00
Waiting Room	No
Waiting Room Note: The waiting room is located in the station building opposite the ticket office, and is accessed from the booking hall.

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 26
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/braintree-station-g-anglia/
Accessible Car Park Equipment: Yes
Accessible Spaces: 2

Daily Charge: £5.80
Weekly Charge: £23.00
Monthly Charge: £90.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 84 Type: Racks Location: There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council.

Cycle Storage Availability

Sheltered: Yes
Spaces: 84
Type: Racks
Location:

There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the bus stop in the turning circle, just outside the station.
Taxi Rank	Yes
Taxi Rank Note: Taxi rank outside station entrance

Bus Service	Yes
Bus Service Note: Braintree is a PlusBus location click here to see the PlusBus map. http://www.plusbus.info/braintree There are regular express bus services from outside the station to Stansted Airport

Bus Service

Bus Service Note:

Braintree is a PlusBus location click here to see the PlusBus map.

http://www.plusbus.info/braintree

There are regular express bus services from outside the station to Stansted Airport

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to the single platform for trains towards Witham and London. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 6:15 AM to 7:00 PM Sat: 5:45 AM to 1:05 PM Sun: 7:45 AM to 3:30 PM
Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. On weekdays only, a mobile platform host is available for pre-booked assistance between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham station, which is approximately 8 miles away. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Braintree

Departures

Arrivals

Live departures for Braintree
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
20:10	London Liverpool Street Platform 1	1	On time	n/a		See details on departure to London Liverpool Street
21:00	London Liverpool Street Platform 1	1	On time	n/a		See details on departure to London Liverpool Street

Live arrivals at Braintree
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
20:05	London Liverpool Street Platform 1	1	On time	n/a		See details on departure to London Liverpool Street
20:53	London Liverpool Street Platform 1	1	On time	n/a		See details on departure to London Liverpool Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Braintree

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