Bourne End Train Station

Address

Bourne End station
Station Road
Bourne End
SL8 5QH

Station staff availability

Station staff availability
Mon - Fri	06:15-13:15
Sat	07:15-14:15
Sun	Closed

For full accessibility information at Bourne End, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:05-12:35
Sat:	07:05-13:35
Sun:	Closed

0 Station updates

Station details

Station Opening Time changes
Ticket Office Revised Times
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Closed from Saturday 28th June until Monday 7th July
Until Further Notice the Ticket Office will be closed on Saturdays.
Tickets can be purchased via Ticket Machines or Digitally.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The radar key is available from station staff.
Step Free Access	No	Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available by contacting local taxi firms

Staff help
Staff Help Available	Yes	Mon - Fri: 6:15 AM to 1:15 PM Sat: 7:15 AM to 2:15 PM Sun: Unavailable Staff Help Available Note: Meeting point: Waiting shelter platform 2. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	Yes	Public telephones are not accessible

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Vending machine on Platform 1
Telephones	Yes
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Shops Note: Vending machine on Platform 1
Waiting Room	No	Within the ticket office on platform 1.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 50 Notes: Find out more about car parking at this station. Car Parking Contact Available: No Phone number: Note: Find out more about car parking at this station. Accessible Car Park Equipment: Yes

Yes

Name: Station Car Park
Operator:
Spaces: 50
Notes:

Find out more about car parking at this station.

Car Parking Contact Available: No
Phone number:
Note:

Find out more about car parking at this station.

Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 18 Type: Racks,Stands Location: Platform 1 Note: Please note cycles can be carried on our trains free of charge.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 18
Type: Racks,Stands
Location:

Platform 1

Note:

Please note cycles can be carried on our trains free of charge.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus stops outside station.
Taxi Rank	Yes	No
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	GW
Station Code	BNE
Staffing Level	partTime

Live departures & arrivals for Bourne End

Departures

Arrivals

Live departures for Bourne End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:49	Marlow Platform 1	1	06:53 4 mins late	n/a
07:11	Maidenhead Platform 1	1	On time	n/a
07:49	Marlow Platform 1	1	On time	n/a
08:11	Maidenhead Platform 1	1	On time	n/a

Live arrivals at Bourne End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:45	Maidenhead Platform 1	1	06:52 7 mins late	n/a
07:07	Marlow Platform 1	1	07:10 3 mins late	n/a
07:45	Maidenhead Platform 1	1	On time	n/a
08:07	Marlow Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Bourne End

No timetables.

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