Blackheath
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
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| Sat: | 6:40 AM to 8:00 PM |
| Sun: | 8:10 AM to 7:40 PM |
Station details
| Station Operator: SE | |
| Station Code: BKH |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 3 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains via the overbridge |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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Shops Note: newspapers |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1 - Available during staffing hours |
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| Waiting Room | No |
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Waiting Room Note: On platform 1 |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Towards Charlton - Route 89 bus stop (Bus stop D), near the Railway Tavern. Towards Lewisham - Opposite the Route 89 bus stop (Bus stop E) near the Railway Tavern |
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| Taxi Rank | Yes |
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Taxi Rank Note: There is a taxi operator based at the station near the exit from platform 2. |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| National Key Toilets | Yes |
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National Key Toilets Note: Platform 1 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via lift. Step free access to platform 2 for services away from London via ramp from side entrance. Step free interchange via front of station. Step access to both platforms via booking hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: There are ticket machines on Platform 1 and in the booking hall. |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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