Birmingham Snow Hill
Ticket office
Closed now
Station details
| Station Operator: WM | |
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| Station Code: BSW |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Birmingham Snow Hill is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable) |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Birmingham Snow Hill (Council Managed) Operator: Local Council Spaces: 800 Annual Charge: £3003.00 Daily Charge: £10.80 Monthly Charge: N/A Off Peak Charge: £3.00 Six Monthly Charge: £1683.00 Per Hour Charge: £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours Three Monthly Charge: £851.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row. |
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| Taxi Rank | Yes |
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Taxi Rank Note: BBs 0121 693 3333 TOA 0121 427 8888 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: None |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available on the station concourse, by the Ticket Office. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At station front on Colmore Row. |
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| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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Live departures & arrivals for Birmingham Snow Hill
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:59 | Worcester Foregate Street Platform 1 | 1 | On time |
n/a
|
See details on departure to Worcester Foregate Street | |
| 22:00 | Dorridge Platform 1 | 1 | On time |
n/a
|
See details on departure to Dorridge | |
| 22:11 | Banbury Platform 2 | 2 | On time |
n/a
|
See details on departure to Banbury | |
| 22:28 | Stourbridge Junction Platform | Cancelled |
n/a
|
See details on departure to Stourbridge Junction | ||
| 22:28 | Stratford-upon-Avon Platform 3 | 3 | On time |
n/a
|
See details on departure to Stratford-upon-Avon | |
| 22:59 | Dorridge Platform | Cancelled |
n/a
|
See details on departure to Dorridge | ||
| 23:01 | Worcester Shrub Hill Platform 1 | 1 | On time |
n/a
|
See details on departure to Worcester Shrub Hill | |
| 23:15 | Stourbridge Junction Platform 1 | 1 | On time |
n/a
|
See details on departure to Stourbridge Junction | |
| 23:22 | Leamington Spa Platform | Cancelled |
n/a
|
See details on departure to Leamington Spa | ||
| 23:30 | Banbury Platform 2 | 2 | On time |
n/a
|
See details on departure to Banbury |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:33 | Dorridge Platform 1 | 1 | 21:35 2 mins late |
n/a
|
See details on departure to Dorridge | |
| 21:51 | London Marylebone Platform 1 | 1 | On time |
n/a
|
See details on departure to London Marylebone | |
| 21:58 | Dorridge Platform 1 | 1 | On time |
n/a
|
See details on departure to Dorridge | |
| 22:27 | Stratford-upon-Avon Platform | Cancelled |
n/a
|
See details on departure to Stratford-upon-Avon | ||
| 22:38 | London Marylebone Platform 2 | 2 | On time |
n/a
|
See details on departure to London Marylebone | |
| 22:58 | Kidderminster Platform | Cancelled |
n/a
|
See details on departure to Kidderminster | ||
| 23:00 | Dorridge Platform 1 | 1 | On time |
n/a
|
See details on departure to Dorridge | |
| 23:12 | London Marylebone Platform 1 | 1 | On time |
n/a
|
See details on departure to London Marylebone | |
| 23:19 | Stourbridge Junction Platform | Cancelled |
n/a
|
See details on departure to Stourbridge Junction | ||
| 23:21 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
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See details on departure to Stratford-upon-Avon |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk