Birmingham Snow Hill
Ticket office
Open now
| Mon: | 6:00 AM to 9:00 PM |
|---|---|
| Tue: | 6:00 AM to 9:00 PM |
| Wed: | 6:00 AM to 9:00 PM |
| Thu: | 6:00 AM to 9:00 PM |
| Fri: | 6:00 AM to 11:00 PM |
| Sat: | 7:00 AM to 11:00 PM |
| Sun: | 8:00 AM to 8:00 PM |
Station details
| Station Operator: WM | |
| Station Code: BSW |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Birmingham Snow Hill is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable) |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Birmingham Snow Hill (Council Managed) Operator: Local Council Spaces: 800 Annual Charge: £3003.00 Daily Charge: £10.80 Monthly Charge: N/A Off Peak Charge: £3.00 Six Monthly Charge: £1683.00 Per Hour Charge: £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours Three Monthly Charge: £851.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row. |
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| Taxi Rank | Yes |
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Taxi Rank Note: BBs 0121 693 3333 TOA 0121 427 8888 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: None |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available on the station concourse, by the Ticket Office. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At station front on Colmore Row. |
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| Helpline Contact | Yes |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
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Staff Help Available Note: If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available. |
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Assisted Travel: If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available. |
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Live departures & arrivals for Birmingham Snow Hill
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 14:33 | Kidderminster Platform 1 | 1 | On time | coaches | See details on departure to Kidderminster |
| 14:37 | Dorridge Platform 3 | 3 | On time | coaches | See details on departure to Dorridge |
| 14:53 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 14:58 | Stratford-upon-Avon Platform 3 | 3 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 15:03 | Worcester Shrub Hill Platform 1 | 1 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 15:07 | Whitlocks End Platform 3 | 3 | On time | coaches | See details on departure to Whitlocks End |
| 15:23 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 15:28 | Stratford-upon-Avon Platform 3 | 3 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 15:33 | Kidderminster Platform 1 | 1 | On time | coaches | See details on departure to Kidderminster |
| 15:37 | Dorridge Platform 3 | 3 | On time | coaches | See details on departure to Dorridge |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 14:32 | Dorridge Platform 1 | 1 | On time | coaches | See details on departure to Dorridge |
| 14:35 | Worcester Shrub Hill Platform 3 | 3 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 14:52 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 14:57 | Stourbridge Junction Platform 3 | 3 | On time | coaches | See details on departure to Stourbridge Junction |
| 15:01 | Whitlocks End Platform 1 | 1 | On time | coaches | See details on departure to Whitlocks End |
| 15:04 | Kidderminster Platform 3 | 3 | On time | coaches | See details on departure to Kidderminster |
| 15:23 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 15:26 | Stourbridge Junction Platform 3 | 3 | On time | coaches | See details on departure to Stourbridge Junction |
| 15:32 | Dorridge Platform 1 | 1 | On time | coaches | See details on departure to Dorridge |
| 15:34 | Worcester Shrub Hill Platform 3 | 3 | On time | coaches | See details on departure to Worcester Shrub Hill |