Skip to Buy Tickets Skip to Content Skip to Recite Me Skip to Footer

Southeastern

departures
arrivals
departures
arrivals
There are also planned engineering works for today Check before travelling
Last updated: 16:42

Leaving from...
Going to...
Journey Types
Journey Type
Travel Dates
Out
Out
Today
Dep
17:00
Return
Return
Today
Dep
19:00
Passengers

You cannot have more than 9 passengers

Railcards

You cannot have more railcards than passengers

Add a railcard

Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

Open in Google Maps

Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  8:00 AM to 11:00 PM

Station details

  • Temporary changes to ticket office opening hours at Birmingham New Street station during Coronavirus: Weekday 05:15-21:00, Saturday 05:15-21:00, Sunday 08:00-21:00. Assistance and information is available from staff whilst trains are running.
Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes
False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths
True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 
Customer Services:
Luggage received from terminated trains at Birmingham New Street only
True Customer Help Points

Customer Help Points Note:

Available at Customer Reception and station floorwalkers
True> Atm Machine
Atm Machine Note:
ATM machines are located on the paid concourse
True Baby Change
False Seated Area
True Passenger Information Systems
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
True Shops
Shops Note:
  • Boots located on the main concourse, before the ticket barrier  
  • Camden Food located beyond the ticket barrier 
  • Costa located beyond the ticket barrier next to Platform 5b escalator 
  • Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10 
  • M&S Food located on the main concourse 
  • Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator 
  • The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator 
  • W H Smith located on the main concourse, before the ticket barrier
True Station Buffet
Station Buffet Note:
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
True Telephones (Cards & Coins)

True Toilets
Toilets Note:

Male, Female, Accessible and Baby Change facilities are available in all parts of the station.

These are located between:

  • Platforms 2 - 3a (Blue Lounge)
  • Platforms 10 - 11a (Yellow Lounge)
  • Platforms 10 - 11b (Red Lounge)
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available
Phone number: 0345 077 4224
Website: Go to website
Note:

For car park charges see

Parking at New Street station 
True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV
True Location for Rail Replacement Services

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.
True Bus Service

Bus Service Note:

There are nearby bus stops on Smallbrook Queensway and Hill Street

Most buses are wheelchair accessible.

**********************************************************************************************************

For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands, or call 0121 214 7214.
True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers
False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse
True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A and Platforms 10 and 11B
True Induction Loop

True Wheelchairs Available

True Ramp For Train Access
True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.
False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.
True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator:

  • West Midlands Railway - 03333110039
  • Virgin Trains - 03331031031
True Helpline Contact

Live departures & arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected Train Length  further details  Additional Information 
16:39 Birmingham International Platform 3A 3A On time 3 coaches See details on departure to Birmingham International
16:40 Wolverhampton Platform 4C 4C On time 4 coaches See details on departure to Wolverhampton
16:43 Redditch Platform 12 12 On time 6 coaches See details on departure to Redditch
16:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
16:50 Hereford Platform 10B 10B On time 4 coaches See details on departure to Hereford
16:50 London Euston Platform 2 2 On time See details on departure to London Euston
16:52 Cambridge Platform 10A 10A On time See details on departure to Cambridge
16:53 Northampton Platform 6 6 On time 8 coaches See details on departure to Northampton
16:55 Lichfield Trent Valley Platform 8 8 On time 6 coaches See details on departure to Lichfield Trent Valley
16:57 Manchester Piccadilly via Stoke-on-Trent Platform 5 5 On time 9 coaches See details on departure to Manchester Piccadilly via Stoke-on-Trent
Live arrivals at Birmingham New Street
Due Destination Platform Expected Train Length  further details  Additional Information 
16:41 Lichfield City Platform 12 12 On time 6 coaches See details on departure to Lichfield City
16:44 Northampton Platform 3 3 On time 8 coaches See details on departure to Northampton
16:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
16:45 London Euston Platform 4 4 On time See details on departure to London Euston
16:46 Leicester Platform 10A 10A On time See details on departure to Leicester
16:47 Wolverhampton Platform 1A 1A On time 4 coaches See details on departure to Wolverhampton
16:48 Bournemouth Platform 5 5 On time 9 coaches See details on departure to Bournemouth
16:51 Liverpool Lime Street Platform 7 7 16:57 6 mins late 8 coaches See details on departure to Liverpool Lime Street
16:54 Shrewsbury Platform 4C 4C On time 4 coaches See details on departure to Shrewsbury
16:56 Bristol Temple Meads Platform 10 10 On time 8 coaches See details on departure to Bristol Temple Meads

timetables for Birmingham New Street

No timetables.

Download Station Information for Birmingham New Street