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Last updated: 11:08

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:30 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A and Platforms 10 and 11B

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures & arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
11:08 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
11:12 Newport (South Wales) Platform 9B 9B On time See details on departure to Newport (South Wales)
11:14 London Euston Platform 2 2 On time See details on departure to London Euston
11:15 Redditch Platform 12B 12B On time See details on departure to Redditch
11:19 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
11:20 Glasgow Central via Warrington Bank Quay Platform 4 4 On time See details on departure to Glasgow Central via Warrington Bank Quay
11:22 Stansted Airport Platform 8A 8A On time See details on departure to Stansted Airport
11:30 London Euston Platform 1 1 On time See details on departure to London Euston
11:30 Newton Abbot Platform 10B 10B On time See details on departure to Newton Abbot
11:34 Bromsgrove Platform 11B 11B On time See details on departure to Bromsgrove
11:36 Coventry Platform 3A 3A On time See details on departure to Coventry
11:36 Lichfield Trent Valley Platform 11A 11A On time See details on departure to Lichfield Trent Valley
11:42 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
11:42 Walsall Platform 7A 7A On time See details on departure to Walsall
11:45 Redditch Platform 12B 12B On time See details on departure to Redditch
11:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
11:50 London Euston Platform 1 1 On time See details on departure to London Euston
11:50 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
11:52 Leicester Platform 9A 9A On time See details on departure to Leicester
11:57 Manchester Piccadilly via Stoke-on-Trent Platform 5B 5B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
11:57 Walsall Platform 2A 2A On time See details on departure to Walsall
12:00 Hereford Platform 11B 11B On time See details on departure to Hereford
12:03 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
12:03 Glasgow Central via Leeds Platform 10A 10A On time See details on departure to Glasgow Central via Leeds
12:04 Southampton Central via Coventry Platform 1A 1A On time See details on departure to Southampton Central via Coventry
12:06 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
12:08 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
12:10 London Euston Platform 2 2 On time See details on departure to London Euston
12:12 Newton Abbot Platform 11B 11B 12:15 3 mins late See details on departure to Newton Abbot
12:14 London Euston Platform 5 5 On time See details on departure to London Euston
12:15 Redditch Platform 12B 12B On time See details on departure to Redditch
12:20 Edinburgh via Warrington Bank Quay Platform 4 4 On time See details on departure to Edinburgh via Warrington Bank Quay
12:22 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
12:24 Aberystwyth Platform 5B 5B On time See details on departure to Aberystwyth
12:30 London Euston Platform 1 1 On time See details on departure to London Euston
12:30 Newport (South Wales) Platform 12B 12B On time See details on departure to Newport (South Wales)
12:30 Sheffield Platform 8A 8A On time See details on departure to Sheffield
12:33 Reading via Coventry Platform 8B 8B On time See details on departure to Reading via Coventry
12:34 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
12:35 Liverpool Lime Street Platform 3B 3B On time See details on departure to Liverpool Lime Street
12:36 Coventry Platform 3A 3A On time See details on departure to Coventry
12:36 Lichfield Trent Valley Platform 7A 7A On time See details on departure to Lichfield Trent Valley
12:41 Birmingham International Platform 2A 2A On time See details on departure to Birmingham International
12:42 Walsall Platform 10A 10A On time See details on departure to Walsall
12:45 Redditch Platform 12B 12B On time See details on departure to Redditch
12:49 Nottingham Platform 8A 8A On time See details on departure to Nottingham
12:50 London Euston Platform 1 1 On time See details on departure to London Euston
12:50 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
12:52 Leicester Platform 11A 11A On time See details on departure to Leicester
12:57 Manchester Piccadilly via Stoke-on-Trent Platform 5B 5B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
12:57 Walsall Platform 2A 2A On time See details on departure to Walsall
13:03 Aberdeen via Leeds Platform 10A 10A On time See details on departure to Aberdeen via Leeds
13:03 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
13:04 Southampton Central via Coventry Platform 1A 1A On time See details on departure to Southampton Central via Coventry
13:06 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
10:56 Walsall Platform 6B 6B On time See details on departure to Walsall
11:02 Nottingham Platform 9B 9B On time See details on departure to Nottingham
11:12 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
11:13 Chester Platform 1A 1A On time See details on departure to Chester
11:15 Leicester Platform 8A 8A On time See details on departure to Leicester
11:19 Crewe Platform 4C 4C On time See details on departure to Crewe
11:21 Leeds Platform 10B 10B 11:23 2 mins late See details on departure to Leeds
11:26 Wolverhampton Platform 1 1 On time See details on departure to Wolverhampton
11:34 Walsall Platform 7A 7A On time See details on departure to Walsall
11:40 Coventry Platform 3A 3A On time See details on departure to Coventry
11:42 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
11:43 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
11:46 Hereford Platform 11B 11B On time See details on departure to Hereford
11:46 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
11:47 London Euston Platform 6 6 On time See details on departure to London Euston
11:48 Bristol Temple Meads Platform 10A 10A On time See details on departure to Bristol Temple Meads
11:50 Preston Platform 4 4 On time See details on departure to Preston
11:51 Southampton Central Platform 5B 5B On time See details on departure to Southampton Central
11:56 Walsall Platform 6B 6B On time See details on departure to Walsall
11:58 Manchester Piccadilly Platform 1A 1A On time See details on departure to Manchester Piccadilly
12:03 London Euston Platform 5 5 On time See details on departure to London Euston
12:03 Redditch Platform 8A 8A On time See details on departure to Redditch
12:05 York Platform 11B 11B 12:14 9 mins late See details on departure to York
12:06 Wolverhampton Platform 2 2 On time See details on departure to Wolverhampton
12:12 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
12:13 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
12:15 Leicester Platform 10A 10A On time See details on departure to Leicester
12:18 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
12:21 Nottingham Platform 12B 12B On time See details on departure to Nottingham
12:32 Walsall Platform 10A 10A On time See details on departure to Walsall
12:33 Aberystwyth Platform 2A 2A On time See details on departure to Aberystwyth
12:33 Redditch Platform 7A 7A On time See details on departure to Redditch
12:40 Coventry Platform 3A 3A On time See details on departure to Coventry
12:42 Bromsgrove Platform 9B 9B On time See details on departure to Bromsgrove
12:42 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
12:45 Newport (South Wales) Platform 8A 8A On time See details on departure to Newport (South Wales)
12:46 London Euston Platform 6 6 On time See details on departure to London Euston
12:46 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
12:49 Exeter St Davids Platform 10A 10A On time See details on departure to Exeter St Davids
12:50 Preston Platform 4B 4B On time See details on departure to Preston
12:50 Southampton Central Platform 5B 5B On time See details on departure to Southampton Central
12:56 Walsall Platform 6B 6B On time See details on departure to Walsall
12:57 Manchester Piccadilly Platform 1A 1A On time See details on departure to Manchester Piccadilly
13:01 London Euston Platform 5 5 On time See details on departure to London Euston
13:03 Redditch Platform 8A 8A On time See details on departure to Redditch
11:13 Bromsgrove Platform BUS BUS On time See details on departure to Bromsgrove
11:24 Redditch Platform BUS BUS On time See details on departure to Redditch
11:43 Bromsgrove Platform BUS BUS On time See details on departure to Bromsgrove

timetables for Birmingham New Street

No timetables.