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Last updated: 09:08

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:00 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures & arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
09:04 Bournemouth via Coventry Platform 3A 3A 09:07 3 mins late See details on departure to Bournemouth via Coventry
09:08 Wolverhampton Platform 10B 10B On time See details on departure to Wolverhampton
09:10 London Euston Platform 2 2 On time See details on departure to London Euston
09:12 Rugeley Trent Valley Platform 4C 4C On time See details on departure to Rugeley Trent Valley
09:14 London Euston Platform 1A 1A On time See details on departure to London Euston
09:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
09:15 Glasgow Central via Warrington Bank Quay Platform 6 6 On time See details on departure to Glasgow Central via Warrington Bank Quay
09:15 Longbridge Platform 12 12 On time See details on departure to Longbridge
09:17 Plymouth Platform 11 11 On time See details on departure to Plymouth
09:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
09:22 Stansted Airport Platform 7A 7A On time See details on departure to Stansted Airport
09:23 Redditch Platform 12 12 09:26 3 mins late See details on departure to Redditch
09:25 Holyhead Platform 5B 5B On time See details on departure to Holyhead
09:25 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
09:27 Walsall Platform 2A 2A On time See details on departure to Walsall
09:30 Cardiff Central via Gloucester Platform 11B 11B On time See details on departure to Cardiff Central via Gloucester
09:30 Glasgow Central via Leeds Platform 9A 9A On time See details on departure to Glasgow Central via Leeds
09:30 London Euston Platform 4 4 On time See details on departure to London Euston
09:31 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
09:33 London Euston Platform 2B 2B On time See details on departure to London Euston
09:33 Longbridge Platform 12B 12B On time See details on departure to Longbridge
09:33 Reading Platform 10A 10A On time See details on departure to Reading
09:35 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
09:36 Birmingham International Platform 1A 1A 09:38 2 mins late See details on departure to Birmingham International
09:36 Liverpool South Parkway Platform 3B 3B On time See details on departure to Liverpool South Parkway
09:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
09:39 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
09:42 Paignton Platform 1B 1B On time See details on departure to Paignton
09:42 Rugeley Trent Valley Platform 7A 7A On time See details on departure to Rugeley Trent Valley
09:43 Redditch Platform 12B 12B On time See details on departure to Redditch
09:45 Four Oaks Platform 8 8 On time See details on departure to Four Oaks
09:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
09:50 Hereford Platform 11B 11B On time See details on departure to Hereford
09:50 London Euston Platform 6A 6A On time See details on departure to London Euston
09:52 Leicester Platform 10A 10A On time See details on departure to Leicester
09:53 Longbridge Platform 12 12 On time See details on departure to Longbridge
09:54 London Euston Platform 3A 3A On time See details on departure to London Euston
09:55 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
09:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
09:57 Walsall Platform 1A 1A On time See details on departure to Walsall
10:01 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
10:03 Newcastle via Doncaster Platform 11A 11A On time See details on departure to Newcastle via Doncaster
10:03 Redditch Platform 12B 12B On time See details on departure to Redditch
10:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
10:05 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
10:05 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
10:08 Wolverhampton Platform 3B 3B On time See details on departure to Wolverhampton
10:10 London Euston Platform 1 1 On time See details on departure to London Euston
10:12 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
10:13 Longbridge Platform 12B 12B On time See details on departure to Longbridge
10:14 London Euston Platform 3A 3A On time See details on departure to London Euston
10:15 Edinburgh via Warrington Bank Quay Platform 6 6 On time See details on departure to Edinburgh via Warrington Bank Quay
10:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
10:17 Plymouth Platform 11B 11B On time See details on departure to Plymouth
10:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
10:22 Stansted Airport Platform 7A 7A On time See details on departure to Stansted Airport
10:23 Redditch Platform 12B 12B On time See details on departure to Redditch
10:25 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
10:25 Aberystwyth/Pwllheli Platform 5B 5B On time See details on departure to Aberystwyth/Pwllheli
10:27 Walsall Platform 1A 1A On time See details on departure to Walsall
10:30 Cardiff Central via Gloucester Platform 11B 11B On time See details on departure to Cardiff Central via Gloucester
10:30 Edinburgh via Leeds Platform 9A 9A On time See details on departure to Edinburgh via Leeds
10:30 London Euston Platform 4 4 On time See details on departure to London Euston
10:31 Manchester Piccadilly via Stoke-on-Trent Platform 5A 5A On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
10:33 London Euston Platform 3A 3A On time See details on departure to London Euston
10:33 Longbridge Platform 12B 12B On time See details on departure to Longbridge
10:33 Southampton Central Platform 10A 10A On time See details on departure to Southampton Central
10:35 Lichfield City Platform 9A 9A On time See details on departure to Lichfield City
10:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
10:36 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
10:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
10:39 Wolverhampton Platform 8B 8B On time See details on departure to Wolverhampton
10:42 Bristol Temple Meads Platform 2A 2A On time See details on departure to Bristol Temple Meads
10:43 Redditch Platform 12B 12B On time See details on departure to Redditch
10:43 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
10:45 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
10:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
10:50 Hereford Platform 11B 11B On time See details on departure to Hereford
10:50 London Euston Platform 6 6 On time See details on departure to London Euston
10:52 Leicester Platform 10A 10A On time See details on departure to Leicester
10:53 Longbridge Platform 12B 12B On time See details on departure to Longbridge
10:54 London Euston Platform 3A 3A On time See details on departure to London Euston
10:55 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
10:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
10:57 Walsall Platform 1A 1A On time See details on departure to Walsall
11:01 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
11:03 Newcastle via Doncaster Platform On time See details on departure to Newcastle via Doncaster
11:03 Redditch Platform On time See details on departure to Redditch
11:04 Bournemouth via Coventry Platform On time See details on departure to Bournemouth via Coventry
11:05 Lichfield City Platform On time See details on departure to Lichfield City
11:05 Shrewsbury Platform On time See details on departure to Shrewsbury
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
08:58 Manchester Piccadilly Platform 3A 3A 09:00 2 mins late See details on departure to Manchester Piccadilly
09:02 London Euston Platform 1A 1A 09:07 5 mins late See details on departure to London Euston
09:05 Lancaster Platform 2 2 On time See details on departure to Lancaster
09:05 London Euston Platform 6 6 09:10 5 mins late See details on departure to London Euston
09:08 Rugeley Trent Valley Platform 4C 4C On time See details on departure to Rugeley Trent Valley
09:09 Hereford Platform 9A 9A On time See details on departure to Hereford
09:10 Leeds Platform 11 11 On time See details on departure to Leeds
09:12 Redditch Platform 8A 8A 09:14 2 mins late See details on departure to Redditch
09:13 Four Oaks Platform 12 12 On time See details on departure to Four Oaks
09:14 Leicester Platform 7A 7A On time See details on departure to Leicester
09:15 Wolverhampton Platform 2A 2A 09:17 2 mins late See details on departure to Wolverhampton
09:18 Liverpool South Parkway Platform 2B 2B On time See details on departure to Liverpool South Parkway
09:18 London Euston Platform 3B 3B On time See details on departure to London Euston
09:18 Reading Platform 9A 9A On time See details on departure to Reading
09:21 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
09:21 Lichfield Trent Valley Platform 12 12 09:25 4 mins late See details on departure to Lichfield Trent Valley
09:22 Longbridge Platform 8 8 On time See details on departure to Longbridge
09:24 Nottingham Platform 11B 11B On time See details on departure to Nottingham
09:26 Cardiff Central Platform 7B 7B On time See details on departure to Cardiff Central
09:26 London Euston Platform 6A 6A On time See details on departure to London Euston
09:27 York Platform 10A 10A On time See details on departure to York
09:29 Walsall Platform 5B 5B On time See details on departure to Walsall
09:29 Crewe/Wrexham General Platform 1A 1A 09:37 8 mins late See details on departure to Crewe/Wrexham General
09:31 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
09:33 Manchester Piccadilly Platform 1B 1B On time See details on departure to Manchester Piccadilly
09:33 Redditch Platform 8A 8A On time See details on departure to Redditch
09:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
09:37 Rugeley Trent Valley Platform 7A 7A On time See details on departure to Rugeley Trent Valley
09:38 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
09:39 Great Malvern Platform 11B 11B On time See details on departure to Great Malvern
09:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
09:42 Coventry Platform 3A 3A On time See details on departure to Coventry
09:42 Longbridge Platform 8 8 On time See details on departure to Longbridge
09:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
09:45 London Euston Platform 4 4 On time See details on departure to London Euston
09:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
09:48 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
09:49 Bournemouth Platform 7B 7B On time See details on departure to Bournemouth
09:50 Lichfield City Platform 12 12 On time See details on departure to Lichfield City
09:52 Redditch Platform 8 8 On time See details on departure to Redditch
09:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
09:55 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
09:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
09:58 Plymouth Platform 11A 11A On time See details on departure to Plymouth
09:58 Walsall Platform 3B 3B On time See details on departure to Walsall
10:01 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
10:01 London Euston Platform 3A 3A On time See details on departure to London Euston
10:02 Longbridge Platform 8A 8A On time See details on departure to Longbridge
10:04 London Euston Platform 6 6 On time See details on departure to London Euston
10:05 Glasgow Central Platform 1 1 On time See details on departure to Glasgow Central
10:08 Newcastle Platform 11B 11B On time See details on departure to Newcastle
10:08 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
10:11 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
10:12 Redditch Platform 8A 8A On time See details on departure to Redditch
10:14 Leicester Platform 7A 7A On time See details on departure to Leicester
10:15 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
10:17 London Euston Platform 3A 3A On time See details on departure to London Euston
10:18 Liverpool South Parkway Platform 4C 4C On time See details on departure to Liverpool South Parkway
10:18 Winchester Platform 9A 9A On time See details on departure to Winchester
10:19 Hereford Platform 7B 7B On time See details on departure to Hereford
10:20 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
10:21 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
10:22 Longbridge Platform 8 8 On time See details on departure to Longbridge
10:23 Paignton Platform 5A 5A On time See details on departure to Paignton
10:24 Nottingham Platform 11B 11B On time See details on departure to Nottingham
10:27 London Euston Platform 6 6 On time See details on departure to London Euston
10:27 Newcastle Platform 10A 10A On time See details on departure to Newcastle
10:29 Walsall Platform 8B 8B On time See details on departure to Walsall
10:30 Aberystwyth Platform 1A 1A On time See details on departure to Aberystwyth
10:31 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
10:33 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
10:33 Redditch Platform 9A 9A On time See details on departure to Redditch
10:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
10:37 Rugeley Trent Valley Platform 5A 5A On time See details on departure to Rugeley Trent Valley
10:38 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
10:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
10:42 Longbridge Platform 8A 8A On time See details on departure to Longbridge
10:42 Northampton Platform 3A 3A On time See details on departure to Northampton
10:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
10:45 London Euston Platform 4 4 On time See details on departure to London Euston
10:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
10:48 Bournemouth Platform 7B 7B On time See details on departure to Bournemouth
10:48 Liverpool South Parkway Platform 5B 5B On time See details on departure to Liverpool South Parkway
10:50 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
10:52 Redditch Platform 8 8 On time See details on departure to Redditch
10:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
10:55 Shrewsbury Platform 1B 1B On time See details on departure to Shrewsbury
10:56 Plymouth Platform On time See details on departure to Plymouth
10:58 Manchester Piccadilly Platform On time See details on departure to Manchester Piccadilly
10:59 Lichfield Trent Valley Platform On time See details on departure to Lichfield Trent Valley
11:01 London Euston Platform 3A 3A On time See details on departure to London Euston
11:03 Longbridge Platform On time See details on departure to Longbridge

timetables for Birmingham New Street

No timetables.