Bilbrook
Ticket office
Closed now
Station details
| Station Operator: WM | |
| Station Code: BBK |
| Staffing Level: unstaffed | |
| CCTV: No |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Please purchase a Permit to Travel from the machine before travelling. This is located at the top of the ramp to Platform 2. |
| False> | Lost Property Contact Available |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
| True | Customer Help Points |
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Customer Help Points Note: On both platforms |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, |
| False | Shops |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: N/A |
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| True | Waiting Room |
| false | Car parking |
| False | Cycle Storage Availability |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bus stop on Wolverhampton Road outside shops towards Shrewsbury, bus stop on opposite side of road adjacent to Duck Lane towards Wolverhampton |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| False | National Key Toilets |
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National Key Toilets Note: N/A |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Step free access to both platforms via ramp. Birmingham bound platform is 30m long, Shrewsbury bound platform is 50m long. Step free route between platforms is 125m. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 10:00 PM |
| Helpline Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |