Basildon
Ticket office
Closed now
Station details
| Station Operator: CC | |
|---|---|
| Station Code: BSO |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
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| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: Help points are located on each platform. |
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| Atm Machine | Yes |
|---|---|
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Atm Machine Note: Adjacent to main entrance |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
|---|---|
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Shops Note: "Station News" in the Booking Hall |
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| Station Buffet | Yes |
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Station Buffet Note: Drinks available at Station News. |
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| Telephones (Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Located in booking hall. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is available to both platforms via lifts |
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| Accessible Taxis | No |
|---|---|
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Accessible Taxis Note: Operated by local companies. Pre-booking advised. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Basildon
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk