Basildon
Ticket office
Open now
Station details
| Station Operator: CC | |
|---|---|
| Station Code: BSO |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
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| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: Help points are located on each platform. |
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| Atm Machine | Yes |
|---|---|
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Atm Machine Note: Adjacent to main entrance |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
|---|---|
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Shops Note: "Station News" in the Booking Hall |
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| Station Buffet | Yes |
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Station Buffet Note: Drinks available at Station News. |
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| Telephones (Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
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Location For Rail Replacement Service Note: Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Located in booking hall. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is available to both platforms via lifts |
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| Accessible Taxis | No |
|---|---|
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Accessible Taxis Note: Operated by local companies. Pre-booking advised. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |
Live departures & arrivals for Basildon
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:55 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 19:56 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 20:10 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 20:23 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 20:25 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 20:40 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 20:55 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 21:09 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 21:25 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 21:39 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:55 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 19:56 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 20:09 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 20:23 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 20:25 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 20:40 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 20:55 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 21:09 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 21:25 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 21:39 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk