Ashford International
Ticket office
Closed now
Station details
| Station Operator: SE | |
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| Station Code: AFK |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from Station Approach Rd side |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platforms 1/2 and 5/6. Also by gateline in the subway. |
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| Atm Machine | Yes |
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Atm Machine Note: booking hall |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: newspapers |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shops |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platforms - Available during staffing hours |
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| Waiting Room | Yes |
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Waiting Room Note: on platform 1/2 there is a heated waiting room on platform 5/6 there is a heated waiting shelter
The Station has a range of perch and standard height seating on all platforms.
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| Car parking | Yes |
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Name: Car Park B Operator: APCOA Parking Spaces: 135 Annual Charge: £1364.30 Daily Charge: £8.30 Monthly Charge: £126.10 Off Peak Charge: £7.50 Six Monthly Charge: £753.30 Per Hour Charge: N/A Three Monthly Charge: £376.00 Weekly Charge: £35.80 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: From the station forecourt outside the booking hall. |
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| Taxi Rank | Yes |
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Taxi Rank Note: in front of station on Station Approach Road |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platforms- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station. |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. |
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Live departures & arrivals for Ashford International
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:27 | London Blackfriars via Maidstone East Platform 6 | 6 | On time |
n/a
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See details on departure to London Blackfriars via Maidstone East | |
| 05:29 | London Charing Cross via Tonbridge Platform 2 | 2 | On time |
n/a
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See details on departure to London Charing Cross via Tonbridge | |
| 05:43 | London St Pancras (Intl) Platform 5 | 5 | On time |
n/a
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See details on departure to London St Pancras (Intl) | |
| 05:54 | London Victoria via Maidstone East Platform 5 | 5 | On time |
n/a
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See details on departure to London Victoria via Maidstone East | |
| 06:02 | London Charing Cross via Tonbridge Platform 2 | 2 | On time |
n/a
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See details on departure to London Charing Cross via Tonbridge | |
| 06:02 | Sandwich Platform 6 | 6 | On time |
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See details on departure to Sandwich | |
| 06:12 | London Victoria via Maidstone East Platform 6 | 6 | On time |
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See details on departure to London Victoria via Maidstone East | |
| 06:15 | Eastbourne Platform 1C | 1C | On time |
n/a
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See details on departure to Eastbourne | |
| 06:16 | London St Pancras (Intl) Platform 5 | 5 | On time |
n/a
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See details on departure to London St Pancras (Intl) | |
| 06:19 | London Blackfriars via Maidstone East Platform 6 | 6 | On time |
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See details on departure to London Blackfriars via Maidstone East |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:41 | Ramsgate Platform 5 | 5 | On time |
n/a
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See details on departure to Ramsgate | |
| 06:00 | Ramsgate Platform 2 | 2 | On time |
n/a
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See details on departure to Ramsgate | |
| 06:07 | Eastbourne Platform | On time |
n/a
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See details on departure to Eastbourne | ||
| 06:15 | Dover Priory Platform 5 | 5 | On time |
n/a
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See details on departure to Dover Priory | |
| 06:25 | Ramsgate Platform | On time |
n/a
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See details on departure to Ramsgate | ||
| 06:29 | Dover Priory Platform | On time |
n/a
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See details on departure to Dover Priory | ||
| 06:34 | Margate Platform | On time |
n/a
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See details on departure to Margate | ||
| 06:44 | Sandwich Platform | On time |
n/a
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See details on departure to Sandwich | ||
| 06:53 | Maidstone East Platform | On time |
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See details on departure to Maidstone East | ||
| 06:55 | Ramsgate Platform | On time |
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See details on departure to Ramsgate |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk