Allens West
Ticket office
Closed now
Station details
General information
| Station Operator: NT | |
| Station Code: ALW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| False | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Northern |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Customer Help Points Note: none |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Allens West station |
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| False | Waiting Room |
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Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Step free access from car park to station entrance |
Live departures & arrivals for Allens West
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 08:01 | Newcastle Platform 1 | 1 | 08:05 4 mins late | coaches | See details on departure to Newcastle |
| 08:08 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 08:34 | Saltburn Platform | Cancelled | coaches | See details on departure to Saltburn | |
| 08:39 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 09:01 | Darlington Platform 1 | 1 | On time | coaches | See details on departure to Darlington |
| 09:07 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 09:34 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 09:39 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 08:00 | Saltburn Platform 1 | 1 | 08:04 4 mins late | coaches | See details on departure to Saltburn |
| 08:08 | Bishop Auckland Platform 2 | 2 | On time | coaches | See details on departure to Bishop Auckland |
| 08:33 | Darlington Platform | Cancelled | coaches | See details on departure to Darlington | |
| 08:38 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 09:00 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 09:06 | Bishop Auckland Platform 2 | 2 | On time | coaches | See details on departure to Bishop Auckland |
| 09:33 | Darlington Platform 2 | 2 | On time | coaches | See details on departure to Darlington |
| 09:38 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |