Allens West
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: ALW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| False | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Northern |
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
| True | Customer Help Points |
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Customer Help Points Note: Platform 1 |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, |
| False | Shops |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
| False | Waiting Room |
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Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
| false | Car parking |
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Pick Up/Drop Off adjacent to Level Crossing |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Step free access from car park to station entrance |
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| True | Helpline Contact |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| True | Helpline Opening Hours |
| Mon - Sun: | Twenty Four Hours |
Live departures & arrivals for Allens West
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 13:39 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 14:08 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 14:39 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 15:08 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 13:38 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 14:08 | Bishop Auckland Platform 2 | 2 | On time | coaches | See details on departure to Bishop Auckland |
| 14:38 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 15:08 | Bishop Auckland Platform 2 | 2 | On time | coaches | See details on departure to Bishop Auckland |