Allens West
Ticket office
Unstaffed
Station details
| Station Operator: NT | |
|---|---|
| Station Code: ALW |
| Staffing Level: unstaffed | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | No |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Northern |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
08002006060 Website: Go to website |
|
|
Customer Services: 08002006060 |
|
| Customer Help Points | Yes |
|---|---|
|
Customer Help Points Note: Platform 1 |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
|
Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
|
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: Pick Up/Drop Off adjacent to Level Crossing |
|
| Taxi Rank | No |
| Bus Service | Yes |
|---|---|
|
Bus Service Note:
Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category B Station, please note there are no tactile pavings at this station Station is unstaffed. However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
|
| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
|
Impaired Mobility Set Down Note: Step free access from car park to station entrance |
|
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Allens West
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:35 | Saltburn Platform 2 | 2 | On time |
n/a
|
See details on departure to Saltburn | |
| 16:39 | Bishop Auckland Platform 1 | 1 | On time |
n/a
|
See details on departure to Bishop Auckland | |
| 17:00 | Darlington Platform 1 | 1 | On time |
n/a
|
See details on departure to Darlington | |
| 17:08 | Saltburn Platform 2 | 2 | On time |
n/a
|
See details on departure to Saltburn | |
| 17:35 | Saltburn Platform 2 | 2 | On time |
n/a
|
See details on departure to Saltburn | |
| 17:39 | Bishop Auckland Platform 1 | 1 | On time |
n/a
|
See details on departure to Bishop Auckland | |
| 18:00 | Darlington Platform 1 | 1 | On time |
n/a
|
See details on departure to Darlington | |
| 18:08 | Saltburn Platform 2 | 2 | On time |
n/a
|
See details on departure to Saltburn |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:35 | Darlington Platform 2 | 2 | On time |
n/a
|
See details on departure to Darlington | |
| 16:38 | Saltburn Platform 1 | 1 | On time |
n/a
|
See details on departure to Saltburn | |
| 17:00 | Saltburn Platform 1 | 1 | On time |
n/a
|
See details on departure to Saltburn | |
| 17:08 | Bishop Auckland Platform 2 | 2 | On time |
n/a
|
See details on departure to Bishop Auckland | |
| 17:35 | Darlington Platform 2 | 2 | On time |
n/a
|
See details on departure to Darlington | |
| 17:38 | Saltburn Platform 1 | 1 | On time |
n/a
|
See details on departure to Saltburn | |
| 18:00 | Saltburn Platform 1 | 1 | On time |
n/a
|
See details on departure to Saltburn | |
| 18:08 | Bishop Auckland Platform 2 | 2 | On time |
n/a
|
See details on departure to Bishop Auckland |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk