Allens West
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: ALW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Platform 1 |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick Up/Drop Off adjacent to Level Crossing |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Step free access from car park to station entrance |
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| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |