Allens West
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: ALW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Northern |
|
| Lost Property Contact Available | No |
|
Phone number:
08002006060 Website: Go to website |
|
|
Customer Services: 08002006060 |
|
| Customer Help Points | Yes |
|
Customer Help Points Note: Platform 1 |
|
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
|
Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
|
| Car parking | No |
| Cycle Storage Availability | Yes |
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: Pick Up/Drop Off adjacent to Level Crossing |
|
| Taxi Rank | No |
| Bus Service | Yes |
|
Bus Service Note:
Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
|
Impaired Mobility Set Down Note: Step free access from car park to station entrance |
|
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
|
Assisted Travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. |
|
Live departures & arrivals for Allens West
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 08:22 | Whitby Platform | On time |
n/a
|
See details on departure to Whitby | ||
| 08:37 | Bishop Auckland Platform | On time |
n/a
|
See details on departure to Bishop Auckland |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 08:21 | Darlington Platform | On time |
n/a
|
See details on departure to Darlington | ||
| 08:36 | Middlesbrough Platform | On time |
n/a
|
See details on departure to Middlesbrough |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk