Allens West

Address

Allens West station
Durham Lane
Eaglescliffe
TS16 0PF

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: NT
Station Code: ALW

Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	No
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: 08002006060

Customer Help Points	Yes
Customer Help Points Note: Platform 1

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	No
Waiting Room	No
Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 8 Type: Lockers,Stands Location: Ramp Platform 2 Note: 4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

Cycle Storage Availability

Sheltered: No
Spaces: 8
Type: Lockers,Stands
Location:

Ramp Platform 2

Note:

4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Pick Up/Drop Off adjacent to Level Crossing
Taxi Rank	Yes
Taxi Rank Note: https://www.northernrailway.co.uk/tickets/cab4you

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B Station Station is unstaffed However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis	No
Accessible Ticket Machines	No
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Step free access from car park to station entrance
Helpline Contact	Yes
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	No
Assisted Travel: Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Allens West

Departures

Arrivals

Live departures for Allens West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:40	Darlington Platform 1	1	22:42 2 mins late	n/a	See details on departure to Darlington
22:53	Middlesbrough Platform 2	2	On time	n/a	See details on departure to Middlesbrough
23:39	Darlington Platform 1	1	On time	n/a	See details on departure to Darlington

Live arrivals at Allens West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:39	Saltburn Platform 1	1	22:41 2 mins late	n/a	See details on departure to Saltburn
22:52	Darlington Platform 2	2	On time	n/a	See details on departure to Darlington
23:39	Saltburn Platform 1	1	On time	n/a	See details on departure to Saltburn

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Allens West

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