Silver Rewards member Email Signup

To receive your Silver Rewards please tick the second preference box to opt into Marketing emails.

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To comply with data protection laws and to additionally protect minors we by default choose not to send under 16’s any marketing or promotional material. We will not pass on your personal information to any organisation outside of Southeastern.

Should we no longer operate the Southeastern franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.

Terms and conditions

*Silver Rewards terms and conditions

To be eligible for Silver Rewards, customers must be subscribed to Marketing emails and have opened an email in the past year.

**Gold Rewards terms and conditions

To be eligible for Gold Rewards, customers must be subscribed to Marketing emails and have either:

a) Used their Key smartcard within the past 12 months and spent a minimum of £60.
OR
b) Purchased a Season ticket (monthly, annual or custom length) within the past 12 months.

If you have purchased your ticket via our website, app or at a Southestern Station, and provided you meet the requirements set out in these terms and conditions, you are eligible to participate in our Gold Rewards Programme. If you have purchased your ticket at a Southeastern Station and are not currently receiving your Gold Rewards benefits, please contact the Southeastern Customer Services Team with your ticket details so that they can add you to the programme.

Become a Silver Rewards member

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