Ockendon Train Station

Address

Ockendon station
Station Approach
Tamarisk Road
RM15 6PD

Station staff availability

Station staff availability
Mon - Fri	06:30-19:30

For full accessibility information at Ockendon, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-11:05
Sat:	08:55-13:30
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Platform 1. This can be accessed using a radar key.
Step Free Access	No	Step free access is only available from street level to platform 1 Platform 2 is only used for certain trains during peak hours, Monday - Friday
Impaired Mobility Set Down	Yes	Outside station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 7:30 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No	Platform 1

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up only from the self-service ticket machine Nearest Oyster Ticket Shop issuing new Oyster Cards is: Parade News, 1 Canterbury Parade, South Road, South Ockendon, Essex. RM15 6NH
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day & Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day & Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 36 Notes: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays Car Parking Contact Available: No Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Note: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays Accessible Car Park Equipment: No Accessible Spaces: 5	Daily Charge: £7.70 Weekly Charge: £29.00 Monthly Charge: £115.00

Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 36
Notes:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: http://www.ncp.co.uk
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Accessible Car Park Equipment: No
Accessible Spaces: 5

Daily Charge: £7.70
Weekly Charge: £29.00
Monthly Charge: £115.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 46 Type: Stands Location: Platform 1
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 46
Type: Stands
Location:

Platform 1

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement outside the Station Entrance (W3W ///move.debate.porch) During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.
Taxi Rank	Yes	Yes
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

c2c Rail Replacement outside the Station Entrance (W3W ///move.debate.porch)

During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Taxi Rank

Yes

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	CC
Station Code	OCK
Staffing Level	partTime

Live departures & arrivals for Ockendon

Departures

Arrivals

Live departures for Ockendon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:24	London Fenchurch Street Platform 1	1	On time	n/a
06:40	London Fenchurch Street Platform 2	2	On time	n/a
06:40	Pitsea Platform 1	1	On time	n/a
06:56	London Fenchurch Street		Cancelled	n/a
This train has been cancelled because of a points failure
07:10	Grays Platform 1	1	On time	n/a
07:11	London Fenchurch Street Platform 2	2	On time	n/a
07:26	London Fenchurch Street Platform 1	1	On time	n/a
07:40	Pitsea Platform 1	1	On time	n/a
07:41	London Fenchurch Street Platform 2	2	On time	n/a
07:56	London Fenchurch Street Platform 1	1	On time	n/a

Live arrivals at Ockendon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:23	Grays Platform 1	1	On time	n/a
06:38	London Fenchurch Street Platform 1	1	On time	n/a
06:40	Grays Platform 2	2	On time	n/a
06:55	Southend Central		Cancelled	n/a
This train has been cancelled because of a points failure
07:08	London Fenchurch Street Platform 1	1	On time	n/a
07:10	Grays Platform 2	2	On time	n/a
07:26	Grays Platform 1	1	On time	n/a
07:38	London Fenchurch Street Platform 1	1	On time	n/a
07:40	Grays Platform 2	2	On time	n/a
07:56	Grays Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ockendon

No timetables.

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