Accessible Booking Office Counter Note: Ticket office staff make every effort to provide the assistance that disabled passengers require. There is a "kissing gate" on the Manchester bound platform which makes this platform inaccessible to wheelchair users.

Accessible Public Telephones Note: The highest operating part of the telephone is 1140 mm above floor level.

Step Free Access Note: Services towards Manchester: Level access through a kissing gate from Ferndale Avenue, or down 30 steps from Moorland Road bridge to the ticket office then through an 87cm wide gate and along a ramp (25 paces, 1:15 slope) onto the platform. It should be noted that the gate cannot be negotiated by a wheelchair user. Services Towards Buxton: Level access through a 103cm wide gate from Moorland Road bridge and down a stepped ramp (10 steps 15cm high each 200cm apart, ramp length 35 paces, 1:6 average slope) onto the platform.

Impaired Mobility Set Down Note: No designated area is provided. Street set down only available.