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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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Following a fault with the signalling system between Gravesend and Rainham (Kent) all lines have reopened. As service recovers, trains may still be cancelled, delayed by up to 20 minutes or revised.
Disruption is expected until 12:00.
Southeastern Customer Advice:
What's happened?
There was an issue with a set of points (equipment that allows trains to move from one line to another) near Gravesend earlier.
The line from Gravesend to Strood was blocked but response staff have attended and the line has reopened.
How does this affect my journey?
Services are resuming however there are delays and alterations we work to return services to normal.
Affected routes:
- London St Pancras International - Faversham / Ramsgate
- London Victoria - Gravesend
- London Charing Cross - Gravesend
What should I do?
You may use your ticket on these services at no extra charge:
- London Underground between our London terminal stations
- Fastrack buses between Gravesend and Dartford
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
How can I stay up to date?
You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.
Thameslink Customer Advice:
Thameslink services can now run to/from Rainham again. However, some services may have been delayed, cancelled or terminated and restarted at a different station to normal - for instance Dartford or Gillingham.
Please check before you travel this morning. For most journeys you should now be able to travel using your normal route but you may need to change trains in order to complete your journey. We would still advise allowing some extra time - at least an extra 15 minutes.
Tickets will be accepted for no extra cost on the following alternatives:
- Southeastern services on any reasonable route including between Rainham, Rochester and central London (excluding high-speed services)
- London Underground between London Terminals
- London Buses between Dartford and London Bridge
Planning your journey:
Live departure boards can be found here, and you can also view a live map of the network here.
You can also see an alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use our app to find up-to-date information.
Can you tell me more about the incident?
A points failure was preventing trains from running between Gravesend and Rainham.
Points are moveable sections of track that guide trains onto different routes at junctions. If they develop a fault due to obstructions, electronic failures or other issues, trains cannot safely pass.
Network Rail’s teams attended and have rectified the fault, and we can now run trains through the area as normal again.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 10:52 AM
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This weekend, engineering work will affect trains between Ebbsfleet International and Ashford International.
From 23:00 on Saturday night, buses will replace trains between Ebbsfleet & Ashford and will run via Maidstone East. Trains towards Ramsgate & Margate will be diverted after Ebbsfleet to run via Faversham.
On Sunday, there will be no trains between Ebbsfleet and Ashford, and replacement buses will run between Ebbsfleet International and Maidstone East. Change at Maidstone East for connecting trains between Maidstone and Ashford.
You can find out more about this works and changes to trains on our engineering work page.
Journey planners have been updated with details of the bus and altered train services, so please check your journey before you go to the station.
Last updated: 03/06/2025 04:43
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
9 June - 13 June 2025 11:59 PM
Routes affected:
Various Southeastern routes
Engineering work is taking place overnight at various locations on the Southeastern network, closing some lines.
Monday to Thursday
From 23:15 until the end of service, accessible buses replace trains between Maidstone East and Ashford International.
The 22:25 and 23:25 London Victoria to Ashford International services will be diverted between Otford and Ashford International to run via Sevenoaks. You should change at Otford for a connecting service to Maidstone East, and the onward replacement bus for stations to Ashford International.
The 00:25 London Victoria to Ashford International service will only run between Victoria and Maidstone East.
Trains between London Charing Cross / London Cannon Street and Maidstone East will stop additionally at Kemsing, East Malling and Barming.
Monday, Wednesday and Thursday
From 23:20 until the end of service, accessible buses replace trains between Sittingbourne and Sheerness-on-Sea.
The 23:20 and 23:50 London St Pancras International to Faversham services will be replaced by accessible buses between Ebbsfleet International, Gillingham and Faversham calling at all stations except Higham, Newington and Teynham.
Tuesday, Wednesday and Thursday
The 00:27 London Victoria to Orpington service via Beckenham Junction will be diverted calling additionally at Denmark Hill and run non stop between Denmark Hill and Shortlands.
An accessible replacement buses will run between Denmark Hill and Orpington via Beckenham Junction calling at all stations except Brixton.
If you are travelling to or from Brixton you can use London Underground between Victoria and Brixton at no extra cost.
Tuesday, Thursday and Friday
From 00:10 until the end of service, accessible buses replace trains between Gillingham and Faversham, calling at all stations except Teynham. Connecting trains will run from Faversham to Ramsgate. An accessible minibus will run between Sittingbourne and Teynham. On Tuesday morning only the connecting train will not run between Faversham and Ramsgate, and the bus will be extended after Faversham to run to Ramsgate.
If you are travelling to / from Teynham and have additional assistance requirements we recommend you contact Southeastern's accessible travel team. Send #Assist to 07866 002960 on WhatsApp or use the help point at the station to ensure appropriate transport be made available for you.
Wednesday and Thursday
The 23:07 London St Pancras International to Ramsgate via Dover Priory service will be replaced by an accessible bus between Dover Priory and Ramsgate calling at all stations except Thanet Parkway.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
18 May - 27 July 2025 11:59 PM
Routes affected:
Southeastern services which run between Blackheath and Charlton
Engineering work is taking place on the Blackheath Tunnel, closing all lines between Blackheath and Charlton from Sunday 18 May until the end of the day on Sunday 27 July.
If you would like to know more, check the tunnel closure information page.
No trains will run between Blackheath and Charlton.
Most trains between Dartford and London Cannon Street via Woolwich Arsenal / Lewisham will be diverted to run via Greenwich, however at peak times some of these trains will be diverted to run via Bexleyheath.
There will be two trains per hour between Blackheath and London Cannon Street. At peak times some additional trains will run between Dartford and London Cannon Street via Bexleyheath. Alternative travel options:
You can use the following routes at no extra cost:
- London Bus routes 54 and 380 between Blackheath, Charlton and Woolwich, and between Charlton and Greenwich
- Docklands Light Railway between Lewisham and Greenwich
- You can also travel with your ticket at no extra cost between London Bridge and Dartford to make connections on the Woolwich and Bexleyheath lines, or towards Petts Wood, though a break of journey will not be possible at these points.
You can also use London Bus route SL3 between Abbey Wood, Bexleyheath and Sidcup railway stations but normal TfL fares will apply.
Docklands Light Railway will be closed on the following dates:
- Saturday 7 and Sunday 8 June
- Saturday 14 and Sunday 15 June
- Saturday 5 and Sunday 6 July
- Saturday 19 and Sunday 20 July
- Saturday 26 and Sunday 27 July
During the weekends affected, you will be able to use the DLR 4 bus replacement service between Greenwich and Lewisham at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Buses / Docklands Light Railway by using the Transport for London Journey Planner
Date:
21 December 2022 - 13 December 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday only:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
No updates
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Ashford International: Lifts out of order
The lifts will be out of order between Platform 5&6 and Station Subway from now until further notice at Ashford International station.
Additional Information:
The nearest station with step free access is Folkestone Central -
Barming: Ticket Vending Machine problem
The ticket vending machines are out of order at Barming station.
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Barnehurst: Ticket Office Closure
The ticket office will be closed from 12:38 on 12/06/2025 until the end of the day at Barnehurst station.
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Bexleyheath: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Bexleyheath station.
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Chestfield & Swalecliffe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
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Deal: Toilets out of order
All toilets at the station are out of order at Deal station.
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Frant: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Frant station.
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Greenwich: Toilets out of order
All toilets are out of order at Greenwich station.
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Kidbrooke: Ticket Office Closure
The ticket office will be closed from 12:38 on 12/06/2025 until the end of the day at Kidbrooke station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
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Petts Wood: Lifts out of order
The lifts will be out of order between platforms 3 & 4 and overbridge from now until further notice at Petts Wood station.
Additional Information:
The nearest station with step free access is Orpington -
Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Ramsgate: Lifts out of order
The lifts will be out of order between platforms 1 & 2 and station underpass from now until further notice at Ramsgate station.
Additional Information:
The nearest stations with step-free access are Broadstairs and Thanet Parkway -
Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
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Staplehurst: Ticket Office Closure
The ticket office will be open from 07:50 on 12/06/2025 until the end of the day at Staplehurst station.
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Stone Crossing: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Stone Crossing station.
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Tonbridge: Toilets out of order
The Gentlemen's toilets on platform 1 are out of order at Tonbridge station.
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Wadhurst: Ticket Office Closure
The ticket office will be closed from now until 13:12 at Wadhurst station.
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Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
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Woolwich Arsenal: Toilets out of order
The Disabled toilets are out of order at Woolwich Arsenal station.
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Wye: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Wye station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.