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Last updated: 04:07

What we do during a storm

Strong winds, gales, heavy rain and storms are classed as adverse weather. They are the real culprits behind symptoms of major disruption on our network, such as flooding, fallen trees or dangerous landslips which can block the line. When this happens, we are not permitted to run trains again until the route is cleared and passes inspection by Network Rail, which instructs us when it’s safe to do so.

If conditions, or the consequences of them, are extreme we may not be able to run trains on all our routes until the track is clear and safe for us to run on. If this happens we’ll instead run an amended timetable with the aim of striving to keep the key lines of route open for passengers. 

On rainy days it can take 10% longer for passengers to board and alight our trains. These precious seconds add up – especially at peak times. 

Whenever the Met Office forecasts adverse weather, we advise you to check before you travel.

This winter, be sure to check before you travel. Up-to-date information about our services is available on our live information pageNational Rail Enquiries our Southeastern app and Twitter @Se_Railway.

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Explore What winter weather means for our trains