Sutton (London) Train Station

Address

Sutton station
Railway Bridge
High Street
SM1 1JA

Station staff availability

Staff Help Available Note:

Staffed from first to last train every day

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-21:00
Sat:	06:00-21:00
Sun:	07:10-21:00

0 Station updates

Station details

Sutton Lift Replacement Works
From Monday 16 June, work will commence to install new lifts at the station.
This work is expected to take approximately 12 weeks to complete. During this time, there will be no step-free access to platforms at the station.
More information and travel advice can be found on our dedicated webpage here.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Accessible Toilets	Yes
Step Free Access	No	While work is being carried out to replace lifts, this station is temporarily a Category C station: This station has no step-free access to platforms.
Impaired Mobility Set Down	Yes	Located at the front and side of the station
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staffed from first to last train every day
Assisted Travel	Yes	Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	A small convenience store is located on the concourse.
Station Buffet	Yes
Toilets	Yes	Toilets are located on Platform 1 and on Platform 2/3. The platform 2/3 facility is also a Changing Place facility. This provides a changing bench, hoist, height-adjustable sink, and non-slip floors. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment, and provide the user with a private, comfortable and hygienic space.
CCTV	Yes
Baby Change	No
Telephones	No
Waiting Room	No	There are heated waiting areas on the platforms during staffed hours.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 5
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Ticket Gate	Yes
Customer Help Points	Yes	The Assistance Meeting Point is on platforms 2 and 3.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 205 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/southern/ Accessible Car Park Equipment: No Accessible Spaces: 5 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 205
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/southern/
Accessible Car Park Equipment: No
Accessible Spaces: 5
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 142 Type: Stands,Racks Location: Located beside the main entrance. Cycles are left at owners risk. Abandoned cycles may be removed. Note:
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 142
Type: Stands,Racks
Location:

Located beside the main entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Note:

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	Taxi rank is outside the main entrance.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

General information

Station Operator	SN
Station Code	SUO
Staffing Level	Full Time

Live departures & arrivals for Sutton (London)

Departures

Arrivals

Live departures for Sutton (London)
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
21:40	Dorking Platform 2	2	On time	n/a
21:42	London Victoria via Hackbridge Platform 1	1	On time	n/a
21:49	Epsom Downs Platform 4	4	On time	n/a
21:51	London Victoria via Norbury Platform 3	3	On time	n/a
22:10	Epsom Platform 2	2	On time	n/a
22:12	London Victoria via Hackbridge Platform 1	1	On time	n/a
22:19	Epsom Downs Platform 4	4	On time	n/a
22:21	London Victoria via Norbury Platform 3	3	On time	n/a
22:42	London Victoria via Hackbridge		On time	n/a
22:43	Dorking		On time	n/a

Live arrivals at Sutton (London)
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
21:40	London Victoria Platform 2	2	On time	n/a
21:41	Dorking Platform 1	1	On time	n/a
21:47	Epsom Downs Platform 3	3	On time	n/a
21:48	London Victoria Platform 4	4	On time	n/a
22:10	London Victoria Platform 2	2	On time	n/a
22:11	Epsom Platform 1	1	On time	n/a
22:17	Epsom Downs Platform 3	3	On time	n/a
22:18	London Victoria Platform 4	4	On time	n/a
22:41	Dorking		On time	n/a
22:43	London Victoria		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Sutton (London)

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