St Helens Central Train Station

Address

St Helens Central station
Shaw Street
St Helens
WA10 1DQ

Station staff availability

Station staff availability
Mon - Fri	06:00-23:00
Sat	05:50-23:00
Sun	08:00-22:00

For full accessibility information at St Helens Central, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-23:00
Sun:	08:00-22:00

0 Station updates

Station details

The lifts are out of order between platform 2 and the rest of St Helens Central station. Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	Category A Station Scooter Friendly Station Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services. To find our more about travelling around this station, please see the 360 map click here
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 11:00 PM Sat: 5:50 AM to 11:00 PM Sun: 8:00 AM to 10:00 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Toilets	Yes
Waiting Room	Yes	yes and shelter
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		08002006060
Customer Help Points	Yes	Platforms 1&2
Lost Property Contact Available	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET Operator: Northern Spaces: 129 Notes: Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704 Accessible Car Park Equipment: Yes Accessible Spaces: 7 Accessible Spaces Note: 2 Electric Vehicle Charging spaces

Yes

Name: Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET
Operator: Northern
Spaces: 129
Notes:

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704

Accessible Car Park Equipment: Yes
Accessible Spaces: 7
Accessible Spaces Note:

2 Electric Vehicle Charging spaces

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 10 Type: Stands Location: Platform 1 Note: 10 hoops
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 10
Type: Stands
Location:

Platform 1

Note:

10 hoops

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off on Station forecourt (off Shaw Street).
Taxi Rank	Yes	Taxi rank and office. Accessible ""black cabs"" service the station
Bus Service	Yes	Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233

General information

Station Operator	NT
Station Code	SNH
Staffing Level	Full Time

Live departures & arrivals for St Helens Central

Departures

Arrivals

Live departures for St Helens Central
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:00	Wigan North Western Platform 1	1	On time	n/a
06:12	Liverpool Lime Street Platform 2	2	On time	n/a
06:14	Wigan North Western Platform 1	1	On time	n/a
06:38	Liverpool Lime Street Platform 2	2	On time	n/a
06:44	Wigan North Western Platform 1	1	On time	n/a

Live arrivals at St Helens Central
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:00	Liverpool Lime Street Platform 1	1	On time	n/a
06:12	Wigan North Western Platform 2	2	On time	n/a
06:13	Liverpool Lime Street Platform 1	1	On time	n/a
06:37	Wigan North Western Platform 2	2	On time	n/a
06:43	Liverpool Lime Street Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for St Helens Central

No timetables.

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