Cheam Train Station

Address

Cheam station
Station Approach
Upper Mulgrave Road
SM2 7AJ

Station staff availability

Station staff availability
Mon - Fri	05:29-00:04
Sat	06:48-00:04
Sun	06:51-00:04

For full accessibility information at Cheam, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:25-19:50
Sat:	07:50-14:25
Sun:	08:10-15:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B2 station: Step-free access to both platforms via separate entrances. No step-free access between platforms. The Assistance Meeting Point is in the middle of platform 2. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Impaired Mobility Set Down	Yes	Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:29 AM to 12:04 AM Sat: 6:48 AM to 12:04 AM Sun: 6:51 AM to 12:04 AM
Assisted Travel	Yes	Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Telephones	Yes
Toilets	Yes	Located on Platform 1.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Waiting Room	No	Heated waiting areas are available on both platforms during staffed hours.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 5
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is in the middle of platform 2.
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 119 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/southern/ Accessible Car Park Equipment: No Accessible Spaces: 3 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 119
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/southern/
Accessible Car Park Equipment: No
Accessible Spaces: 3
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 38 Type: Stands Location: Located on the approach road to Platform 1, and by the car park on Platform 2. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 38
Type: Stands
Location:

Located on the approach road to Platform 1, and by the car park on Platform 2.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	A taxi rank is located outside the front of the station.
Bus Service	Yes	Information to plan your onward journey is available in the “Onward Travel Information Map” below.

General information

Station Operator	SN
Station Code	CHE
Staffing Level	Full Time

Live departures & arrivals for Cheam

Departures

Arrivals

Live departures for Cheam
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:09	London Victoria via Hackbridge Platform 1	1	On time	n/a
08:16	Horsham Platform 2	2	08:18 2 mins late
08:22	London Bridge via Sutton Platform 1	1	On time
08:31	Epsom Platform 2	2	On time
08:39	London Victoria via Hackbridge Platform 1	1	On time
08:46	Dorking Platform 2	2	On time
08:52	London Bridge via Sutton Platform 1	1	On time
09:01	Epsom Platform 2	2	On time
09:09	London Victoria via Hackbridge Platform 1	1	On time
09:16	Horsham		On time

Live arrivals at Cheam
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:09	Dorking Platform 1	1	On time	n/a
08:16	London Victoria Platform 2	2	08:18 2 mins late
08:22	Epsom Platform 1	1	On time
08:31	London Bridge Platform 2	2	On time
08:39	Dorking Platform 1	1	On time
08:46	London Victoria Platform 2	2	On time
08:52	Epsom Platform 1	1	On time
09:01	London Bridge Platform 2	2	On time
09:09	Horsham Platform 1	1	On time
09:16	London Victoria		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cheam

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