Ashtead Train Station

Address

Ashtead station
Woodfield Lane
Ashtead
KT21 2DR

Station staff availability

Station staff availability
Mon - Fri	05:30-00:00
Sat	06:50-00:00
Sun	07:30-00:00

For full accessibility information at Ashtead, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:40-20:00
Sat:	07:50-14:25
Sun:	09:10-16:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Accessible Toilets	Yes
Step Free Access	No	This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only. The Assistance Meeting Point is by the Ticket Office.
Impaired Mobility Set Down	Yes	Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:30 AM to 12:00 AM Sat: 6:50 AM to 12:00 AM Sun: 7:30 AM to 12:00 AM
Assisted Travel	Yes	Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our Assisted Travel team on: 0800 138 1016 Texting us on: 0800 138 1018 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Waiting Room	No	There is a heated waiting room located on Platforms 2/3 which has step-free access. The waiting room may only be open during staffed hours.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Ticket Gate	Yes
Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is by the Ticket Office.
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 240 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/southern/ Accessible Car Park Equipment: No Accessible Spaces: 12 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 240
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/southern/
Accessible Car Park Equipment: No
Accessible Spaces: 12
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 100 Type: Stands Location: The cycle stands are located in the car park. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 100
Type: Stands
Location:

The cycle stands are located in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SN
Station Code	AHD
Staffing Level	partTime

Live departures & arrivals for Ashtead

Departures

Arrivals

Live departures for Ashtead
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches
20:02	Dorking Platform 2	2	20:06 4 mins late	n/a
20:13	London Waterloo Platform 1	1	On time	n/a
20:28	London Victoria via Hackbridge Platform 1	1	On time		5
20:29	Horsham Platform 2	2	On time		8
20:32	Guildford Platform 2	2	20:35 3 mins late	n/a
20:43	London Waterloo Platform 1	1	On time	n/a
20:55	London Victoria via Hackbridge Platform 1	1	On time		10
20:57	Dorking Platform 2	2	On time		10
21:02	Dorking Platform 2	2	On time	n/a
21:14	London Waterloo		On time	n/a

Dorking