Stroud (Gloucs)
Ticket office
Open now
Station details
| Station Operator: GW | |
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| Station Code: STD |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: On Swindon bound platform between footbridge & Ticket Office |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
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| Waiting Room | No |
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Waiting Room Note: In ticket hall |
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| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 150 Annual Charge: £670.00 Daily Charge: £3.00 Monthly Charge: £63.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £185.00 Weekly Charge: £15.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Car park on Platform 2 side for both directions |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. |
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| Helpline Contact | Yes |
| 08001 971 329 or 18001 0800 197 1329 (Textphone) | |
| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 1:00 PM Sat: 7:15 AM to 2:30 PM Sun: 10:30 AM to 5:20 PM |
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Staff Help Available Note: Meeting point: Ticket office. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Stroud (Gloucs)
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:57 | Cheltenham Spa Platform 2 | 2 | On time |
n/a
|
See details on departure to Cheltenham Spa | |
| 15:30 | London Paddington Platform 1 | 1 | On time |
n/a
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See details on departure to London Paddington | |
| 15:57 | Cheltenham Spa Platform 2 | 2 | On time |
n/a
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See details on departure to Cheltenham Spa | |
| 16:30 | London Paddington Platform 1 | 1 | On time |
n/a
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See details on departure to London Paddington |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:56 | London Paddington Platform 2 | 2 | On time |
n/a
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See details on departure to London Paddington | |
| 15:30 | Cheltenham Spa Platform 1 | 1 | On time |
n/a
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See details on departure to Cheltenham Spa | |
| 15:56 | London Paddington Platform 2 | 2 | On time |
n/a
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See details on departure to London Paddington | |
| 16:29 | Cheltenham Spa Platform 1 | 1 | On time |
n/a
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See details on departure to Cheltenham Spa |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk