St Austell

Address

St Austell station
High Cross Street
St Austell
PL25 4LA

Ticket office

Mon - Fri:	5:50 AM to 7:00 PM
Sat:	6:50 AM to 7:00 PM
Sun:	9:45 AM to 4:45 PM

0 Station updates

Station details

General information

Station Operator: GW
Station Code: SAU

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Self service ticket machine located at the entrance to platform 2.

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points	Yes

Station facilities

Atm Machine	No
Atm Machine Note: Located outside the station
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park Winter prices 1st October to 31st March Operator: APCOA Parking (UK) Limited Spaces: 79 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 7	Daily Charge: £3.80 Weekly Charge: £19.00 Monthly Charge: £60.00
Name: Station car park Summer prices 1st April to 30th September Operator: APCOA Parking (UK) Limited Spaces: 79 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 7	Daily Charge: £4.50 Weekly Charge: £22.50 Monthly Charge: £60.00

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 25 Type: Stands Location:

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Taxi Rank	Yes
Taxi Rank Note: Yes

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Accessible Toilets Note: The radar key is available from station staff.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step Free Category A Station - This station has step free access to both platforms via a liftbridge. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis	Yes
Accessible Taxis Note: Yes
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Self service Ticket Machine is located at the entrance to platform 2.
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available	Yes
Mon - Fri: 5:50 AM to 7:00 PM Sat: 6:50 AM to 7:00 PM Sun: 9:45 AM to 4:45 PM
Staff Help Available Note: Meeting point: Ticket office.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for St Austell

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for St Austell

No timetables.

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