Ryde Pier Head Train Station

Address

Ryde Pier Head station
Ryde Pier
Ryde
PO33 2HF

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Station staff availability

For full accessibility information at Ryde Pier Head, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Toilets	Yes
Step Free Access	Yes	Step-free access category A. Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
Helpline Contact	Yes
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Station Buffet	Yes	Refreshments are available at the Wightlink terminal.
Telephones	Yes
Toilets	Yes	Toilets are available at the Wightlink terminal.
Waiting Room	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No

Ticket buying & collection

Ticket office availability
Ticket Office Note		Ryde Pier Head does not have a ticket office.Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train.A Wightlink ticket office is available at Ryde Pier Head for Wightlink tickets.
Ticket Machine	No

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Operator: Spaces: 0 Notes: Car Park operated by Wightlink Ltd Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Car Park operated by Wightlink Ltd Accessible Car Park Equipment: Yes

Yes

Name:
Operator:
Spaces: 0
Notes:

Car Park operated by Wightlink Ltd

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Car Park operated by Wightlink Ltd

Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 48 Type: Racks Location: Platform. Ferry Terminal Covered. Operated by WightLink Ltd Note: Facility operated by Wightlink Ltd
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 48
Type: Racks
Location:

Platform. Ferry Terminal Covered. Operated by WightLink Ltd

Note:

Facility operated by Wightlink Ltd

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
Taxi Rank	Yes	Ryde Taxis - 01983 811111 Jet Cars - 01983 566566
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	IL
Station Code	RYP
Staffing Level	unstaffed

Live departures & arrivals for Ryde Pier Head

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ryde Pier Head

No timetables.

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