Plymouth
Ticket office
Closed now
Station details
| Station Operator: GW | |
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| Station Code: PLY |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In ticket hall |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: Adjacent station entrance |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: WHSmith and Spar Supermarket, Coffee shops and vending machines |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shops and vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 4, Platform 7 and adjacent ticket counters. |
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| Waiting Room | No |
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Waiting Room Note: Entrance area, Platforms 4, 5/6 and 7/8 |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 267 Annual Charge: £1370.00 Daily Charge: £9.70 Monthly Charge: £172.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £470.00 Weekly Charge: £48.50 |
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| Car Parking Contact Available | No |
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Phone number: 0345 165 2030 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Front of the station |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff. |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Station pay phones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available. Please request staff assistance. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff. |
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| Helpline Contact | Yes |
| 08001 971 329 or 18001 0800 197 1329 (Textphone) | |
| Staff Help Available | Yes |
| Mon - Fri: 4:30 AM to 1:00 AM Mon: 4:30 AM to 1:00 AM Tue: 4:30 AM to 1:00 AM Wed: 4:30 AM to 1:00 AM Thu: 4:30 AM to 1:00 AM Fri: 4:30 AM to 1:00 AM Sat: 4:30 AM to 1:00 AM Sun: 8:00 AM to 12:00 AM |
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Staff Help Available Note: Meeting point: Gateline. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Plymouth
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:54 | London Paddington Platform 5 | 5 | On time |
n/a
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See details on departure to London Paddington | |
| 04:57 | Gunnislake Platform 4 | 4 | On time |
n/a
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See details on departure to Gunnislake | |
| 05:25 | Edinburgh via Leeds Platform 8 | 8 | On time |
n/a
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See details on departure to Edinburgh via Leeds | |
| 05:34 | London Paddington Platform 7 | 7 | On time |
n/a
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See details on departure to London Paddington | |
| 05:35 | Penzance Platform 6 | 6 | On time |
n/a
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See details on departure to Penzance | |
| 05:49 | London Paddington Platform 5 | 5 | On time |
n/a
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See details on departure to London Paddington | |
| 06:18 | Penzance Platform 8 | 8 | On time |
n/a
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See details on departure to Penzance | |
| 06:27 | Edinburgh via Leeds Platform 8 | 8 | On time |
n/a
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See details on departure to Edinburgh via Leeds | |
| 06:30 | Gunnislake Platform 3 | 3 | On time |
n/a
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See details on departure to Gunnislake |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:11 | London Paddington Platform 4 | 4 | On time |
n/a
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See details on departure to London Paddington | |
| 06:27 | Gunnislake Platform 3 | 3 | On time |
n/a
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See details on departure to Gunnislake |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk