Penzance
Ticket office
Open now
Station details
| Station Operator: GW | |
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| Station Code: PNZ |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: On platform 3 |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
| Waiting Room | Yes |
| Car parking | Yes |
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Name: Summer Prices Operator: Spaces: 90 Annual Charge: £440.00 Daily Charge: £6.30 Monthly Charge: £56.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £155.00 Weekly Charge: £31.50 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: The Bus Station adjacent to the station |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Category A station - This station has step free access to the platforms. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a. |
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| Helpline Contact | Yes |
| 08001 971 329 or 18001 0800 197 1329 (Textphone) | |
| Staff Help Available | Yes |
| Mon - Fri: 4:50 AM to 1:45 AM Sat: 5:00 AM to 1:45 AM Sun: 7:00 AM to 10:00 AM |
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Staff Help Available Note: Meeting point: Ticket office. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Penzance
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:15 | Plymouth Platform 2 | 2 | On time |
n/a
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See details on departure to Plymouth | |
| 15:50 | Gloucester Platform 4 | 4 | On time |
n/a
|
See details on departure to Gloucester | |
| 16:15 | London Paddington Platform 1 | 1 | On time |
n/a
|
See details on departure to London Paddington | |
| 16:50 | Cardiff Central via Weston-super-Mare Platform 4 | 4 | On time |
n/a
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See details on departure to Cardiff Central via Weston-super-Mare |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:40 | Plymouth Platform 4 | 4 | 15:42 2 mins late |
n/a
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See details on departure to Plymouth | |
| 16:12 | Plymouth Platform 4 | 4 | On time |
n/a
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See details on departure to Plymouth | |
| 16:40 | Cardiff Central Platform 3 | 3 | On time |
n/a
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See details on departure to Cardiff Central | |
| 17:08 | London Paddington Platform 1 | 1 | On time |
n/a
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See details on departure to London Paddington |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk