Maidenhead

Address

Maidenhead station
Station Approach
Maidenhead
SL6 1EW

Ticket office

Mon - Fri:	6:00 AM to 8:00 PM
Sat:	7:00 AM to 8:00 PM
Sun:	8:00 AM to 7:00 PM

0 Station updates

Station details

Step Free Access
Until Autumn 2024, there is major improvement work happening to platform 2 and 3 at Maidenhead station. This will result in the lift being taken out of service during this time. Therefore, platform 2 and 3 will have no step free access.
This affects all customers travelling from London and alighting at Maidenhead station. This also affects customers beginning their journey at Maidenhead, who need to travel West (towards Reading / Newbury / Oxford).
Customers travelling from London and alighting at Maidenhead who require step free access, should circulate via Reading station, where customers can use a service that arrives back at Maidenhead on platform 4 and 5.
Customers beginning their journey at Maidenhead and travelling West, should travel east to Slough or Taplow, where you can then board a train travelling west.
If you are unable to circulate via these stations, please speak to a member of staff on the day or call Great Western Railway Passenger Assist on 0800 197 1329 who can help provide an alternative solution for you.

General information

Station Operator: GW
Station Code: MAI

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: At main entrance

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	Yes
Baby Change Note: Accessible WC on platform 4
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: WHSmith, Coffee shops
Station Buffet	Yes
Station Buffet Note: Coffee shops
Telephones	Yes
Toilets	Yes
Toilets Note: Platform 4
Waiting Room	Yes
Waiting Room Note: Platform 4

Car parking

Car parking	Yes

Name: Shoppenhangers Road Operator: APCOA Parking (UK) Limited Spaces: 159 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: https://www.apcoa.co.uk/parking-in/maidenhead/maidenhead-station-shoppenhangers-road/ Accessible Car Park Equipment: Yes Accessible Spaces: 8	Daily Charge: £7.20 Weekly Charge: £36.00 Monthly Charge: £123.00
Name: Stafferton Way MSCP (Ground Floor ONLY) Operator: APCOA Parking (UK) Limited Spaces: 84 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: https://www.apcoa.co.uk/parking-in/maidenhead/maidenhead-station-shoppenhangers-road/ Accessible Car Park Equipment: Yes	Daily Charge: £8.80 Weekly Charge: £44.00 Monthly Charge: £150.00

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Station forecourt
Taxi Rank	Yes
Taxi Rank Note: Taxi rank is available at the station entrance.

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Yes
Accessible Toilets	No
Accessible Toilets Note: The radar key is available from station staff.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: From 6th November 2023 to Autumn 2024 this station is a Step-free category B3 station - “Some step-free access, may be in one direction only.” Platforms 1, 4 and 5 have step free access with Platform 1's step free access only via the Shoppenhangers Road Car Park. Passengers travelling from West of Maidenhead (Reading direction) and alighting at Maidenhead, have step free access. Platform 2 and 3 have no step free access. This means any passengers alighting at Maidenhead and travelling from the London direction, have no step free access. Customers starting their journey at Maidenhead and needing to travel West will be effected. If you require step free access you can circulate via the nearest station or you can contact GWR Passenger Assist team on 0800 197 1329 who can assist.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
Helpline Contact	Yes
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available	Yes
Mon - Sun: 24 Hours
Staff Help Available Note: Meeting point: Ticket Office.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Maidenhead

Departures

Arrivals

Live departures for Maidenhead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
13:26	London Paddington Platform 4	4	On time	n/a	See details on departure to London Paddington
13:27	Reading Platform 3	3	13:28 1 min late	n/a	See details on departure to Reading
13:30	Abbey Wood Platform 4	4	13:32 2 mins late	n/a	See details on departure to Abbey Wood
13:33	Marlow Platform 5	5	On time	n/a	See details on departure to Marlow
13:35	Didcot Parkway Platform 3	3	On time	n/a	See details on departure to Didcot Parkway
13:41	Abbey Wood Platform 4	4	On time	n/a	See details on departure to Abbey Wood
13:52	London Paddington Platform 4	4	On time	n/a	See details on departure to London Paddington
13:57	Reading Platform 3	3	On time	n/a	See details on departure to Reading
13:59	Abbey Wood Platform 4	4	On time	n/a	See details on departure to Abbey Wood
14:01	Didcot Parkway Platform 3	3	On time	n/a	See details on departure to Didcot Parkway

Live arrivals at Maidenhead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
13:25	Didcot Parkway Platform 4	4	On time	n/a	See details on departure to Didcot Parkway
13:26	Abbey Wood Platform 3	3	13:27 1 min late	n/a	See details on departure to Abbey Wood
13:34	London Paddington Platform 3	3	On time	n/a	See details on departure to London Paddington
13:41	Reading Platform 4	4	On time	n/a	See details on departure to Reading
13:44	Abbey Wood Platform 3	3	On time	n/a	See details on departure to Abbey Wood
13:51	Didcot Parkway Platform 4	4	On time	n/a	See details on departure to Didcot Parkway
13:57	Abbey Wood Platform 3	3	On time	n/a	See details on departure to Abbey Wood
14:00	London Paddington Platform 3	3	On time	n/a	See details on departure to London Paddington
14:11	Reading Platform 4	4	On time	n/a	See details on departure to Reading
14:14	Abbey Wood Platform 3	3	On time	n/a	See details on departure to Abbey Wood

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Maidenhead

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