Hertford East

Address

Hertford East station
Mill Road
Hertford
SG14 1SB

Ticket office

Mon - Fri:	7:15 AM to 6:00 PM
Sat:	7:40 AM to 2:30 PM
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: HFE

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: On each platform, and on the concourse

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	Yes
Shops Note: Tesco over the road
Station Buffet	Yes
Station Buffet Note: Coffee Shop, and vending machine
Telephones	No
Toilets	No
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 17
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: http://www.ncp.co.uk
Accessible Car Park Equipment: Yes
Accessible Spaces: 1

Daily Charge: £6.30
Weekly Charge: £26.00
Monthly Charge: £105.00

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 30 Type: Stands,Racks Location: Station concourse

Cycle Storage Availability

Sheltered: No
Spaces: 30
Type: Stands,Racks
Location:

Station concourse

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement transport stop opposite the station entrance
Taxi Rank	Yes
Taxi Rank Note: Taxi kiosk in booking hall

Bus Service	Yes
Bus Service Note: Hertford is a PlusBus location (http://www.plusbus.info/pdfs/PB 604.pdf "Hertford PlusBus Map") to see the PlusBus map

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 7:15 AM to 6:00 PM Sat: 7:40 AM to 2:30 PM Sun: Unavailable
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Hertford East

Departures

Arrivals

Live departures for Hertford East
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:39	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
15:09	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
15:39	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
16:09	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Hertford East
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:31	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
15:01	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
15:31	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
16:01	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hertford East

No timetables.

Download Station Information for Hertford East (HTML file)

Download all Station Information