Henley-on-Thames Train Station

Address

Henley-on-Thames station
Station Approach, off Station Road
Henley-on-Thames
RG9 1AY

Station staff availability

Station staff availability
Mon - Fri	06:00-13:00
Sat	07:00-13:00
Sun	Closed

For full accessibility information at Henley-on-Thames, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-13:00
Sat:	07:00-13:00
Sun:	Closed

0 Station updates

Station details

The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Friday 27th June 06:00 - 18:00
Saturday 28th June 07:00 - 14:00
Until Further Notice the Ticket Office will be closed on Saturdays.
Tickets can be bought from the ticket machine or digitally.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Step free Category A station. This station has step free access to the platform. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Impaired Mobility Set Down	Yes	Set- Down / Pick up Points are available at the station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 1:00 PM Sat: 7:00 AM to 1:00 PM Sun: Unavailable Staff Help Available Note: Meeting point: Next to help point on the platform. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	In ticket hall

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Outside the Station Entrance.

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 280 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: http://www.apcoa.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 4	Daily Charge: £6.00 Weekly Charge: £30.00 Monthly Charge: £82.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 68 Type: Racks,Stands Location: Car park adjacent to station entrance Note: Please note cycles can be carried on our trains free of charge restriction apply.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 68
Type: Racks,Stands
Location:

Car park adjacent to station entrance

Note:

Please note cycles can be carried on our trains free of charge restriction apply.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Outside the station building.
Taxi Rank	Yes	Yes
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	GW
Station Code	HOT
Staffing Level	partTime

Live departures & arrivals for Henley-on-Thames

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Henley-on-Thames

No timetables.

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