Glasgow Queen Street
Ticket office
Open now
| Mon - Fri: | 5:10 AM to 11:55 PM |
|---|---|
| Sat: | 5:10 AM to 11:55 PM |
| Sun: | 7:10 AM to 11:55 PM |
Station details
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Please note that the work on the redevelopment of Glasgow Queen Street started on 7 August 2017 and is expected to last until 31 March 2020.
Access into the station is now restricted to two entrances - Dundas Street and North Hanover Street. There are currently no drop-off facilities, however passengers using our Passenger Assistance service have the option to be dropped-off at designated "drop-off/pick-up point". This is located in the front of the Millenium hotel on George Square, where they will be met by one of our dedicated passenger assist staff and supported for onward travel.
Similarly if a passenger arrives in Queen Street, they will be escorted to the pick-up point by one of the passenger assist team. A Passenger Assist stand is located on the main station concourse, passengers who require assistance can request so here. The stand will be staffed at the following times: Monday -Saturday: 7am-9pm Sunday: 10am-6pm.
Blue Badge spaces are directly opposite the Millennium Hotel on George Square and there is a taxi rank outside the Millennium Hotel.
Ticket office facilities can be found on Dundas Street directly opposite to the main entrance to the station.
It is recommended that customers who need assistance, can request this by contacting ScotRail Assisted Travel
During the period 16th September to 13th October 2019 platforms 4 & 5, high level station will be closed whilst they are extended as part of the redevelopment works. While the majority of train services into the high level station will be unaffected there will be a few changes to some services that will now start/end their journeys before Queen Street. Full details can be found at https://www.scotrail.co.uk/plan-your-journey/glasgow-queen-street-redevelopment
General information
| Station Operator: SR | |
| Station Code: GLQ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Off Site situated on Dundas Street directly across from the main entrance to the station |
Passenger services
| True> | Lost Property Contact Available |
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Phone number:
03301 092 833 Website: Go to website |
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| True | Ticket Gate |
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Ticket Gate Comments: Tickets gates to all platforms |
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Customer Services: customer.relations@scotrail.co.uk |
| True> | Left Luggage Contact Available |
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Website:
Go to website |
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| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
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First Class Lounge Note: There are no First Class Lounge facilities available at this station. |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Lucky Beans Coffee, AMT Coffee |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| False | Car Hire |
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| True | Airport |
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Airport Note: An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| True | Metro |
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Metro Note: Interchange station for SPT Subway |
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| True | Bus Service |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Level access to the high level. Lift access to low level platforms 8 and 9 is located on platform 7. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for Glasgow Queen Street
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 07:53 | Airdrie Platform 9 | 9 | On time | See details on departure to Airdrie | |
| 07:55 | Edinburgh via Falkirk Grahamston Platform 6 | 6 | On time | coaches | See details on departure to Edinburgh via Falkirk Grahamston |
| 07:59 | Helensburgh Central Platform 8 | 8 | On time | See details on departure to Helensburgh Central | |
| 08:03 | Anniesland Platform | On time | See details on departure to Anniesland | ||
| 08:03 | Springburn Platform 9 | 9 | On time | See details on departure to Springburn | |
| 08:05 | Dumbarton Central Platform 8 | 8 | On time | See details on departure to Dumbarton Central | |
| 08:09 | Edinburgh Platform 9 | 9 | On time | See details on departure to Edinburgh | |
| 08:10 | Dundee Platform | On time | See details on departure to Dundee | ||
| 08:12 | Balloch via Singer Platform 8 | 8 | On time | See details on departure to Balloch via Singer | |
| 08:15 | Edinburgh via Falkirk High Platform | On time | See details on departure to Edinburgh via Falkirk High |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 07:53 | Dalmuir Platform 9 | 9 | On time | See details on departure to Dalmuir | |
| 07:55 | Anniesland Platform 1 | 1 | On time | See details on departure to Anniesland | |
| 07:57 | Bathgate Platform 8 | 8 | On time | See details on departure to Bathgate | |
| 08:03 | Dumbarton Central Platform 9 | 9 | On time | See details on departure to Dumbarton Central | |
| 08:04 | Edinburgh Platform 4 | 4 | On time | See details on departure to Edinburgh | |
| 08:05 | Springburn Platform 8 | 8 | On time | See details on departure to Springburn | |
| 08:09 | Helensburgh Central Platform 9 | 9 | On time | See details on departure to Helensburgh Central | |
| 08:11 | Airdrie Platform 8 | 8 | On time | See details on departure to Airdrie | |
| 08:15 | Edinburgh Platform 6 | 6 | On time | See details on departure to Edinburgh | |
| 08:19 | Perth Platform 5 | 5 | On time | See details on departure to Perth |