Glasgow Queen Street
Ticket office
Open now
Station details
| Station Operator: SR | |
|---|---|
| Station Code: GLQ |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Off Site situated on Dundas Street directly across from the main entrance to the station |
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| Lost Property Contact Available | No |
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Phone number:
03301 092 833 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Tickets gates to all platforms |
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Customer Services: customer.relations@scotrail.co.uk |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
|---|---|
| Station Buffet | Yes |
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Station Buffet Note: Mobile coffee van |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme |
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| Waiting Room | No |
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Waiting Room Note: Inside the station next to the ticket office |
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| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Buses pick up/drop off from the bus stop on the bridge at Cathedral Street |
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| Taxi Rank | Yes |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| Bus Service | Yes |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street |
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| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) | |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 12:00 AM Tue: 5:00 AM to 12:00 AM Wed: 5:00 AM to 12:00 AM Thu: 5:00 AM to 12:00 AM Fri: 5:00 AM to 12:00 AM Sat: 5:00 AM to 12:00 AM Sun: 7:30 AM to 12:00 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Glasgow Queen Street
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:07 | Edinburgh Platform 9 | 9 | On time |
n/a
|
See details on departure to Edinburgh | |
| 19:07 | Inverness Platform | Cancelled |
n/a
|
See details on departure to Inverness | ||
| 19:08 | Milngavie Platform 8 | 8 | On time |
n/a
|
See details on departure to Milngavie | |
| 19:10 | Dundee Platform 1 | 1 | On time |
n/a
|
See details on departure to Dundee | |
| 19:13 | Balloch via Singer Platform 8 | 8 | On time |
n/a
|
See details on departure to Balloch via Singer | |
| 19:15 | Edinburgh via Falkirk High Platform | On time |
n/a
|
See details on departure to Edinburgh via Falkirk High | ||
| 19:20 | Garscadden Platform 8 | 8 | On time |
n/a
|
See details on departure to Garscadden | |
| 19:25 | Falkirk Grahamston via Cumbernauld Platform | On time |
n/a
|
See details on departure to Falkirk Grahamston via Cumbernauld | ||
| 19:26 | Airdrie Platform 9 | 9 | On time |
n/a
|
See details on departure to Airdrie | |
| 19:31 | Springburn Platform 9 | 9 | On time |
n/a
|
See details on departure to Springburn |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 18:58 | Cumbernauld Platform 2 | 2 | 19:03 5 mins late |
n/a
|
See details on departure to Cumbernauld | |
| 19:06 | Edinburgh Platform 7 | 7 | On time |
n/a
|
See details on departure to Edinburgh | |
| 19:06 | Helensburgh Central Platform 9 | 9 | On time |
n/a
|
See details on departure to Helensburgh Central | |
| 19:07 | Springburn Platform 8 | 8 | On time |
n/a
|
See details on departure to Springburn | |
| 19:11 | Airdrie Platform 8 | 8 | On time |
n/a
|
See details on departure to Airdrie | |
| 19:14 | Aberdeen Platform 5 | 5 | On time |
n/a
|
See details on departure to Aberdeen | |
| 19:18 | Edinburgh Platform 8 | 8 | On time |
n/a
|
See details on departure to Edinburgh | |
| 19:18 | Edinburgh Platform 7 | 7 | On time |
n/a
|
See details on departure to Edinburgh | |
| 19:22 | Inverness Platform | Cancelled |
n/a
|
See details on departure to Inverness | ||
| 19:25 | Anniesland Platform 6 | 6 | On time |
n/a
|
See details on departure to Anniesland |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk