Colchester
Ticket office
Open now
| Mon - Fri: | 4:30 AM to 11:15 PM |
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| Sat: | 4:30 AM to 10:30 PM |
| Sun: | 6:00 AM to 11:15 PM |
Station details
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People with reduced mobility are advised to arrive at the London bound ticket halls to access all platforms via the lifts.
General information
| Station Operator: LE | |
| Station Code: COL |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points available in the subway and on platform 1. |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent Dry cleaner Passport Photo Booth |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee Shop Coffee kiosk Vending machines |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on all platforms. The National key toilets are located on Platforms 2 and 4; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 1373 Annual Charge: £1427.00 Daily Charge: £9.00 Monthly Charge: £144.00 Off Peak Charge: £5.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £36.80 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes Situated by the South entrance, and in the main car park by the North entrance. A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability). |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank at both entrances. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only) |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Colchester & Wivenhoe is a PlusBus location click here to see the PlusBus map |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Although step free access exists throughout the station, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall.
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| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for Colchester
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:40 | Peterborough Platform 2 | 2 | On time | See details on departure to Peterborough |
| 05:53 | Harwich Town Platform 4 | 4 | On time | See details on departure to Harwich Town |
| 05:57 | Sudbury Platform 1 | 1 | On time | See details on departure to Sudbury |
| 06:02 | Ipswich Platform 2 | 2 | On time | See details on departure to Ipswich |
| 06:07 | Marks Tey Platform 3 | 3 | On time | See details on departure to Marks Tey |
| 06:20 | Colchester Town Platform 4 | 4 | On time | See details on departure to Colchester Town |
| 06:33 | Marks Tey Platform 3 | 3 | On time | See details on departure to Marks Tey |
| 04:52 | Chelmsford Platform BUS | BUS | On time | See details on departure to Chelmsford |
| 05:15 | Chelmsford Platform BUS | BUS | On time | See details on departure to Chelmsford |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:57 | Clacton-on-Sea Platform 2 | 2 | On time | See details on departure to Clacton-on-Sea |
| 06:05 | Norwich Platform 3 | 3 | On time | See details on departure to Norwich |
| 06:31 | Clacton-on-Sea Platform 3 | 3 | On time | See details on departure to Clacton-on-Sea |
| 06:42 | Colchester Town Platform 1 | 1 | On time | See details on departure to Colchester Town |