Closed now
| Mon - Fri: | 5:45 AM to 8:15 PM |
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| Sat: | 5:45 AM to 7:15 PM |
| Sun: | 9:00 AM to 8:15 PM |
| Station Operator: GW | |
| Station Code: CNM |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In ticket hall and on Bristol bound platform |
| False> | Lost Property Contact Available |
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Phone number:
03457 000 125 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day) |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Cheltenham Spa station |
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| False | Waiting Room |
| true | Car parking |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 150 Annual Charge: £585.50 Daily Charge: £4.60 Monthly Charge: £72.50 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £200.00 Weekly Charge: £23.00 |
| False | Car Parking Contact Available |
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Phone number: 0345 165 2030 Website: Go to website |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available |
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| False | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff. |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:37 | Newport (South Wales) Platform 1 | 1 | On time | See details on departure to Newport (South Wales) |
| 05:54 | London Paddington Platform 1 | 1 | On time | See details on departure to London Paddington |
| 06:02 | Cardiff Central via Gloucester Platform 1 | 1 | On time | See details on departure to Cardiff Central via Gloucester |
| 06:11 | Worcester Shrub Hill Platform 2 | 2 | On time | See details on departure to Worcester Shrub Hill |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:52 | Worcester Shrub Hill Platform 1 | 1 | On time | See details on departure to Worcester Shrub Hill |
| 06:01 | Birmingham New Street Platform 1 | 1 | On time | See details on departure to Birmingham New Street |
| 06:11 | Gloucester Platform 2 | 2 | On time | See details on departure to Gloucester |
| 06:36 | Birmingham New Street Platform 1 | 1 | On time | See details on departure to Birmingham New Street |