Cheltenham Spa

Address

Cheltenham Spa station
Queens Road
Cheltenham
GL51 8NP

Ticket office

Mon - Fri:	6:15 AM to 8:15 PM
Sat:	6:15 AM to 7:15 PM
Sun:	9:00 AM to 4:30 PM

0 Station updates

Station details

Cheltenham Spa ticket office reduced opening hours
The ticket office will have the following changes to planned opening hours
Saturday 20th April 0615 to 1245
Sunday 21st April Closed
Monday 22nd April 0615 to 1245
Tuesday 23rd April 0615 to 1245
Wednesday 24th April 0615 to 1600
Thursday 25th April 0615 to 1600
Friday 26th April 0615 to 1245
Saturday 27th April 0615-1245

Tickets can be bought from the ticket machine or digitally.

General information

Station Operator: GW
Station Code: CNM

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: In ticket hall and on Bristol bound platform

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 286
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: http://www.apcoa.co.uk
Accessible Car Park Equipment: Yes
Accessible Spaces: 17
Accessible Spaces Note:

Parking is free for valid blue badge holders.

Daily Charge: £6.00
Weekly Charge: £30.00
Monthly Charge: £90.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 134 Type: Stands Location: Platform 1 and car park Note: Please note: cycles can be carried on our trains free of charge restrictions apply find out more here

Cycle Storage Availability

Sheltered: Yes
Spaces: 134
Type: Stands
Location:

Platform 1 and car park

Note:

Please note: cycles can be carried on our trains free of charge restrictions apply find out more here

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Front of the station - what3words ///ground.shuts.input
Taxi Rank	Yes
Taxi Rank Note: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets	No
Accessible Toilets Note: The radar key is available from station staff.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
Helpline Contact	Yes
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available	Yes
Mon - Sun: 5:00 AM to 1:00 AM
Staff Help Available Note: Meeting point: Customer assist office.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Cheltenham Spa

Departures

Arrivals

Live departures for Cheltenham Spa
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:52	London Paddington Platform 1	1	On time	n/a	See details on departure to London Paddington
07:55	Nottingham Platform 2	2	On time	n/a	See details on departure to Nottingham
07:58	Plymouth Platform 1	1	On time	n/a	See details on departure to Plymouth
08:12	Worcester Foregate Street			n/a	See details on departure to Worcester Foregate Street
08:15	Cardiff Central via Gloucester Platform 1	1	On time	n/a	See details on departure to Cardiff Central via Gloucester
08:15	Edinburgh via Leeds Platform 2	2	On time	n/a	See details on departure to Edinburgh via Leeds
08:26	Bristol Temple Meads Platform 1	1	On time	n/a	See details on departure to Bristol Temple Meads
08:40	Manchester Piccadilly via Stoke-on-Trent Platform 2	2	On time	n/a	See details on departure to Manchester Piccadilly via Stoke-on-Trent
08:46	Maesteg		Cancelled	n/a	See details on departure to Maesteg
This train has been cancelled because of this train being late from the depot
08:52	Plymouth Platform 1	1	On time	n/a	See details on departure to Plymouth

Live arrivals at Cheltenham Spa
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:54	Cardiff Central Platform 2	2	On time	n/a	See details on departure to Cardiff Central
07:56	Derby Platform 1	1	On time	n/a	See details on departure to Derby
08:00	Worcester Foregate Street			n/a	See details on departure to Worcester Foregate Street
08:13	Plymouth Platform 2	2	On time	n/a	See details on departure to Plymouth
08:14	Nottingham Platform 1	1	On time	n/a	See details on departure to Nottingham
08:24	Bridgend		Cancelled	n/a	See details on departure to Bridgend
This train has been cancelled because of this train being late from the depot
08:24	Birmingham New Street Platform 1	1	On time	n/a	See details on departure to Birmingham New Street
08:32	London Paddington Platform 2	2	On time	n/a	See details on departure to London Paddington
08:38	Bristol Temple Meads Platform 2	2	On time	n/a	See details on departure to Bristol Temple Meads
08:50	Leeds Platform 1	1	On time	n/a	See details on departure to Leeds

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cheltenham Spa

No timetables.

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