Castle Cary Train Station

Address

Castle Cary station
Station Wharf
Castle Cary
BA7 7PE

Station staff availability

Station staff availability
Mon - Fri	06:30-21:30
Sat	06:30-21:30
Sun	14:30-21:30

For full accessibility information at Castle Cary, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-18:30
Sat:	07:30-16:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only to be used with the assistance of station staff). Please be aware for passengers changing trains at Castle Cary and who require the barrow crossing, we require a 15 minute gap between trains to safely use the crossing.
Impaired Mobility Set Down	Yes	Set- Down / Pick up Points are available at the station entrance.
Accessible Booking Office Counter	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 9:30 PM Sat: 6:30 AM to 9:30 PM Sun: 2:30 PM to 9:30 PM Staff Help Available Note: Meeting point: waiting room.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	Yes	Public telephones are not available

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	Mobile coffee shop by station entrance
Station Buffet	Yes	Mobile coffee shop by station entrance
Toilets	Yes	Platform 1
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No
Waiting Room	No	In ticket hall

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 178 Notes: Find out more about car parking at this station. Car Parking Contact Available: No Phone number: Note: Find out more about car parking at this station. Accessible Car Park Equipment: Yes Accessible Spaces: 5

Yes

Name: Station Car Park
Operator:
Spaces: 178
Notes:

Find out more about car parking at this station.

Car Parking Contact Available: No
Phone number:
Note:

Find out more about car parking at this station.

Accessible Car Park Equipment: Yes
Accessible Spaces: 5

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 8 Type: Stands Location: Platform 1 Note: Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 8
Type: Stands
Location:

Platform 1

Note:

Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station car park.
Taxi Rank	Yes	Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	GW
Station Code	CLC
Staffing Level	partTime

Live departures & arrivals for Castle Cary

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.