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Southeastern

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Last updated: 02:09

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Cardiff Queen Street

Address

Cardiff Queen Street station
Station Terrace
Cardiff
CF10 4EY

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Ticket office

Closed now

Mon:  7:40 AM to 6:00 PM
Tue:  7:40 AM to 6:00 PM
Wed:  7:40 AM to 6:00 PM
Thu:  7:40 AM to 6:00 PM
Fri:  7:40 AM to 6:00 PM
Sat:  7:40 AM to 6:00 PM
Sun:  10:00 AM to 3:30 PM

Station details

Station Operator: AW
Station Code: CDQ
Staffing Level: Full Time
CCTV: Yes
False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
Near the main entrance
False> Lost Property Contact Available
Phone number: 03333 211 202
Website: Go to website
True Ticket Gate
False Customer Help Points
False> Atm Machine
False Baby Change
True Seated Area
True Passenger Information Systems
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
False Shops
True Station Buffet
True Telephones (Cards & Coins)

True Toilets
False Waiting Room
Waiting Room Note:

Seating area in the café on platforms 3/4. 

false Car parking
True Cycle Storage Availability

Sheltered: No
Spaces: 10
Type: Stands
Location:

to the right of the station front 


True Cycle Storage CCTV
True Location for Rail Replacement Services

Location For Rail Replacement Service Note:

For services towards Cardiff Central use the bus stop at the front of the station.

For services towards Cathays use the bus stop in front of the shop opposite the station entrance.

Please ask a member of station staff if you are unsure of which stop to use.

False Taxi Rank

True Bus Service
True Accessible Booking Office Counter

False Accessible Public Telephones

True National Key Toilets
True Induction Loop

False Wheelchairs Available

True Ramp For Train Access
True Step Free Access

Step Free Access Note:

Platforms 1 to 5 are all accessible by lift.

False Accessible Taxis

True Accessible Ticket Machines

Accessible Ticket Machines Note:

The ticket machines are near the main entrance and accept credit / debit cards and cash.

False Impaired Mobility Set Down
True Helpline Contact
03333 211202
True Helpline Opening Hours
Mon - Sun: 8:00 AM to 8:00 PM

Live departures & arrivals for Cardiff Queen Street

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timetables for Cardiff Queen Street

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