Cardiff Queen Street

Address

Cardiff Queen Street station
Station Terrace
Cardiff
CF10 4EY

Ticket office

Mon:	7:40 AM to 6:00 PM
Tue:	7:40 AM to 6:00 PM
Wed:	7:40 AM to 6:00 PM
Thu:	7:40 AM to 6:00 PM
Fri:	7:40 AM to 6:00 PM
Sat:	7:40 AM to 6:00 PM
Sun:	10:00 AM to 3:30 PM

0 Station updates

Station details

General information

Station Operator: AW
Station Code: CDQ

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Near the main entrance

Passenger services

Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.In the event of rail service disruption or Metro transformation work, buses will not stop at the station. From Friday 09 February, the rail replacement bus stop is located: Local bus stop on Dumfries place. To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park: Google Maps ID: FRMH+H8 Cardiff. To Cathays / Heath, bus stop HU, same side as Sainsburys: Google Maps ID: FRMH+C6 Cardiff.

Customer Help Points	No

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
Waiting Room	No
Waiting Room Note: Seating area in the café on platform 3/4.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 36 Type: Stands Location: Cycle parking is located at three locations. 8 Sheffield stands providing for 16 bicycles are located on Station Terrace, outside the station to the right of the station entrance. 6 Sheffield stands providing for 12 bicycles are located on Platform 5. 4 Sheffield stands providing for 8 bicycles are located on Platform 2

Cycle Storage Availability

Sheltered: No
Spaces: 36
Type: Stands
Location:

Cycle parking is located at three locations. 8 Sheffield stands providing for 16 bicycles are located on Station Terrace, outside the station to the right of the station entrance. 6 Sheffield stands providing for 12 bicycles are located on Platform 5. 4 Sheffield stands providing for 8 bicycles are located on Platform 2

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: the rail replacement bus stop is located at the local bus stop on Dumfries place. To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park To Cathays / Heath/ Pontypridd /Treherbert/ Aberdare/ Merthyr/Rhymney, bus stop HU, same side as Sainsburys
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

the rail replacement bus stop is located at the local bus stop on Dumfries place.

To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park

To Cathays / Heath/ Pontypridd /Treherbert/ Aberdare/ Merthyr/Rhymney, bus stop HU, same side as Sainsburys

Taxi Rank

Bus Service	Yes
Bus Service Note: Limited service from stop outside station Mondays to Fridays

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Usually, Category B. Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: The ticket machines are near the main entrance and take cash and major debit and credit cards.
Impaired Mobility Set Down	No
Helpline Contact	Yes
03333 211202
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon: 6:30 AM to 11:00 PM Tue: 6:30 AM to 11:00 PM Wed: 6:30 AM to 11:00 PM Thu: 6:30 AM to 11:00 PM Fri: 6:30 AM to 11:00 PM Sat: 6:30 AM to 11:00 PM Sun: 8:00 AM to 11:00 PM
Staff Help Available Note: Help provided by on train staff outside staffing hours.

Live departures & arrivals for Cardiff Queen Street

Departures

Arrivals

Live departures for Cardiff Queen Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
18:20	Ystrad Mynach Platform 4	4	18:23 3 mins late	n/a	See details on departure to Ystrad Mynach
18:24	Cardiff Bay Platform 1	1	On time	n/a	See details on departure to Cardiff Bay
18:26	Coryton Platform 4	4	On time	n/a	See details on departure to Coryton
18:26	Penarth Platform 2	2	On time	n/a	See details on departure to Penarth
18:30	Merthyr Tydfil Platform 5	5	On time	n/a	See details on departure to Merthyr Tydfil
18:31	Radyr via Ninian Park Platform 3	3	On time	n/a	See details on departure to Radyr via Ninian Park
18:35	Rhymney Platform 4	4	On time	n/a	See details on departure to Rhymney
18:36	Bridgend via Rhoose Cardiff Int Airport Platform 3	3	On time	n/a	See details on departure to Bridgend via Rhoose Cardiff Int Airport
18:36	Cardiff Bay Platform 1	1	On time	n/a	See details on departure to Cardiff Bay
18:39	Treherbert Platform 5	5	On time	n/a	See details on departure to Treherbert

Live arrivals at Cardiff Queen Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
18:20	Penarth Platform 4	4	18:22 2 mins late	n/a	See details on departure to Penarth
18:25	Radyr Platform 4	4	On time	n/a	See details on departure to Radyr
18:25	Rhymney Platform 2	2	On time	n/a	See details on departure to Rhymney
18:30	Barry Island Platform 5	5	On time	n/a	See details on departure to Barry Island
18:31	Coryton Platform 3	3	On time	n/a	See details on departure to Coryton
18:34	Cardiff Bay Platform 1	1	On time	n/a	See details on departure to Cardiff Bay
18:35	Penarth Platform 4	4	On time	n/a	See details on departure to Penarth
18:35	Merthyr Tydfil Platform 3	3	On time	n/a	See details on departure to Merthyr Tydfil
18:39	Cardiff Central Platform 5	5	On time	n/a	See details on departure to Cardiff Central
18:45	Treherbert Platform 3	3	On time	n/a	See details on departure to Treherbert

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cardiff Queen Street

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