Burgess Hill
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:35 PM |
|---|---|
| Sat: | 6:40 AM to 8:00 PM |
| Sun: | 9:00 AM to 4:35 PM |
Station details
| Station Operator: SN | |
| Station Code: BUG |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Southern |
|
| Lost Property Contact Available | Yes |
|
Website: Go to website |
|
| Customer Help Points | Yes |
|
Customer Help Points Note: Ticket office and platforms 1 and 2. |
|
| Atm Machine | Yes |
|
Atm Machine Note: Located by the ticket office |
|
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | Yes |
|
Shops Note: There is a newsagent located next to the booking hall, on the bridge |
|
| Station Buffet | Yes |
|
Station Buffet Note: Coffee shop |
|
| Telephones | No |
| Toilets | Yes |
| Waiting Room | No |
|
Waiting Room Note: Platform 2. |
|
| Car parking | Yes |
|
Name: Station Car Park Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 141 Annual Charge: £662.10 Daily Charge: £4.20 Monthly Charge: £67.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £184.20 Weekly Charge: £18.90 |
|
| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
|
| Cycle Storage Availability | Yes |
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
| Taxi Rank | Yes |
|
Taxi Rank Note: YES |
|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here. |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: This is a Category B2 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (over 400m and gradient above 1:10). Assistance Meeting Point is the Ticket Office. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
|
Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks |
|
| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 7:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 7:00 AM to 10:00 PM |
|
|
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. |
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Live departures & arrivals for Burgess Hill
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 01:22 | Brighton Platform | On time |
n/a
|
See details on departure to Brighton | ||
| 01:42 | Brighton Platform | On time |
n/a
|
See details on departure to Brighton |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 01:22 | Three Bridges Platform | On time |
n/a
|
See details on departure to Three Bridges | ||
| 01:42 | Three Bridges Platform | On time |
n/a
|
See details on departure to Three Bridges |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk