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Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

  • Journey Planner & Live Departure boards fault
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    We are aware of a fault affecting Journey Planners, and Live Departure boards.

    The fault means that we are unable to show any live train information on our website, and our On Track app.  The fault is also affecting National Rail Enquiries, as well as other train operating companies across the country.

    Engineers are working to fix the problem as quickly as possible.

    Information systems on our stations are not affected, and are working correctly.

     

    Last updated: 06:46

  • Engineering work affects trains at Charing Cross on Sunday.
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    On Sunday, there are no Southeastern trains to or from Charing Cross, Waterloo East or London Bridge and trains will be diverted to London Cannon Street. 

    You may use your ticket on the following services to complete your journey, at no extra charge:

    - London Bus service (route 15) between Charing Cross and Cannon Street

    - London Underground between London Bridge and Southwark / Charing Cross, and Cannon Street and Embankment. 

    - Docklands Light Railway between Lewisham and Greenwich

    Full details of ticket acceptance can be found here

    Details of these works, and other engineering works taking place this weekend can be found here.

     

    Last updated: 26/07/2017 11:33

To check your individual journey, please use our Live departures & arrivals.


Engineering work for Today

Amended Southeastern services from Monday 24 to Friday 28 July

Date:
24 July - 28 July 2017 11:59 PM

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network. The following trains will be amended:

Monday

The 23:12 London St Pancras International to Margate will call additionally at Canterbury West and run earlier than usual between Ramsgate and Margate.

The 23:10 London Charing Cross to Ramsgate service will be diverted via Canterbury West and arrive at Ramsgate earlier than usual.

Tuesday

The 22:07 London Victoria to Dover Priory will be retimed to run slightly earlier than usual between Faversham and Dover Priory.

The 22:12 and 23:12 London St Pancras International to Ramsgate services will be extended to Margate.

The 22:25 London St Pancras International to Ramsgate service will be diverted via Margate, calling additionally at all stations between Faversham and Ramsgate. It will also be retimed to arrive at Ramsgate earlier than usual.

The 22:50 Ramsgate to Faversham service will be retimed to run later than usual and will be extended to Gillingham.

The 23:05 Dover Priory to Gillingham service will terminate at Faversham

The 22:37 and 23:07 London Victoria to Ramsgate services will be diverted via Margate, calling additionally at all stations between Faversham and Ramsgate. It will also be retimed to arrive at Ramsgate earlier than usual.

Wednesday

The 00:07 London Victoria to Ramsgate services will be diverted via Margate, calling additionally at all stations between Faversham and Ramsgate. It will also be retimed to arrive at Ramsgate earlier than usual. 

Please note - due to these changes, some bus services between Ashford International / Faversham / Margate and Ramsgate will not run. 

Monday to Thursday

The 23:02 and 23:32 London Charing Cross to Hayes services will be replaced by buses between Lewisham and Hayes.

The 23:39 London Charing Cross to Gillingham service will be replaced by a bus between Dartford and Gillingham.

Tuesday to Friday

The 00:02 London Charing Cross to Hayes service will be replaced by a bus between Lewisham and Hayes.

The 00:09 London Charing Cross to Gillingham service will be replaced by a bus between Dartford and Gillingham.

Tuesday and Wednesday

The 00:39 London Charing Cross to Gillingham service will be replaced by a bus between Dartford and Gillingham.

Thursday and Friday

The 00:39 London Charing Cross to Gillingham service will be replaced by a bus between Dartford and Gillingham. This service will also run non stop between Lewisham and Dartford. A bus will run between Lewisham and Dartford, calling at all stations normally served by the train.

The 00:09 London Victoria to Dartford service will run non stop between Lewisham and Dartford. A bus will run between Lewisham and Dartford, calling at all stations normally served by the train.

The 00:26 London Charing Cross to Dartford service will run non stop between Lewisham and Dartford. A bus will run between Lewisham and Dartford, calling at all stations normally served by the train.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

Major engineering work at London Bridge until January 2018

Date:
5 January 2015 - 31 January 2018 11:59 PM

Routes affected:
All routes via London Bridge

As part of the government sponsored Thameslink Programme, Network Rail is rebuilding London Bridge mainline rail station to provide more space, improved connections to more destinations and more reliable services. The rail and tube station will remain open during the work.

Long term changes

Significant work affecting London stations will take place over the August 2017 bank holiday and the four working days after (26 August - 2 September), as well as over Christmas and New Year 2017/8.

Trains will be severely impacted over this time and you will need to change your journey so we ask you to keep this in mind when booking holidays and planning ahead.

More information about the August changes is available here which includes travel advice. Information about changes over the Christmas and New Year period will be made available in the autumn.

Further information


Travelling at the weekend

Throughout the programme, different services will be impacted on some weekends and bank holidays, for the latest information visit www.nationalrail.co.uk/service_disruptions/currentAndFuture 

On some weekends, particularly on Sundays, Waterloo East, London Bridge, London Charing Cross and / or London Cannon Street stations will be closed or have very limited services. Please use the Journey Planner to see the full impact on your journey.

During periods of time when London Charing Cross / London Cannon Street are closed, you'll be able to use your ticket on selective alternative routes to complete your journey at no extra charge. For full details visit Southeastern. Please note the ticket acceptance detailed for weekend engineering work may differ from the Monday to Friday Thameslink Programme ticket acceptance outlined below.

Longer term changes

Thameslink services which run through central London will not call at London Bridge, however there will be a limited service between London Bridge and Brighton.

Southeastern

Until January 2018

Most trains to and from London Charing Cross are able to stop at London Bridge again, although there will continue to be some changes during weekday peak periods (see below)

Trains to and from London Cannon Street will no longer be able to stop at London Bridge.

During this time, it is recommended that you consider changing your normal journey to work as the number of trains running will be reduced and are likely to be very busy.

Weekday peak hour services to and from London Charing Cross / Waterloo East (until Friday 26 August)

Trains FROM London Charing Cross and Waterloo East will not be able stop at London Bridge between 08:02 and 09:09

Trains TO Waterloo East and London Charing Cross will not be able to stop at London Bridge between 16:25 and 18:46

Weekday peak hour services to and from London Charing Cross / Waterloo East (from Monday 4 September)

Trains FROM London Charing Cross and Waterloo East will not be able stop at London Bridge between 08:09 and 08:26

Trains TO Waterloo East and London Charing Cross will not be able to stop at London Bridge between 16:52 and 17:57

During these times, you'll be able to use the alternative routes to complete your journey as detailed below

For a full list of major service changes visit key dates and service changes.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Alternative routes and travel advice

The impact on your journey will depend on the particular services that you currently use to get to and from London Bridge and what alternatives exist. Travel advice is as detailed below:

  • Change the train you catch from your home station to go direct to your national rail destination. For example switching from a London Charing Cross service to a London Cannon Street service. This may involve shifting the time that you travel, but in many cases only by a few minutes
  • If getting a different train from home is not possible, we advise you to change trains en route outside London, for example at Lewisham, Orpington, Sevenoaks or Hither Green, to get to your final destination

Please note: Different arrangements apply between Saturday 26 August and Saturday 2 September. For more information on alternative routes and travel advice during this period, please visit this page

If you are unable to complete your journey by interchanging on National Rail services outside London, you may need to use TfL services, if you have a Travelcard you may choose to use other routes.

The accepted routes are:

  • London Charing Cross, Embankment, Blackfriars, Cannon Street, London Bridge, Southwark, Waterloo and Elephant & Castle underground stations
  • Between London Bridge and Waterloo/Southwark on the Jubilee line and on buses 381 and RV1 between London Bridge and Waterloo
  • Between London Bridge and Charing Cross on the Jubilee/Bakerloo/Northern lines and on buses 15 and RV1 between London Bridge and Charing Cross
  • Between London Cannon Street and Charing Cross/Embankment on the District/Circle lines and on bus 15 between Cannon Street and Charing Cross
  • Between Elephant & Castle and London Bridge on the Northern line and on buses 35, 40, 133 and 343 between Elephant & Castle and London Bridge
  • Between Blackfriars and London Bridge via Embankment and Waterloo and on buses 17 (from Blackfriars north entrance) or 381 and RV1 (from Blackfriars south entrance) between Blackfriars and London Bridge
  • Between Cannon Street and London Bridge on District/Circle/Northern lines
  • Between Cannon Street and London Bridge on bus services 17 and 521
  • Greenwich line passengers can use the DLR between Greenwich and Lewisham, changing there for a Southeastern service to London Bridge, or can use Southeastern services via Charlton

Thameslink passengers from the south of London (with a 'Thameslink only' ticket), whose final destination is currently London Bridge should change at Elephant & Castle or London Blackfriars for onward travel to London Bridge where tickets will be accepted on London Underground or eligible buses between Elephant & Castle and London Bridge and between Blackfriars and London Bridge. These recommended routes are shown here.

Southern (and any permitted route) passengers who currently interchange onto National Rail services at London Bridge for travel to London Charing Cross or London Waterloo East should take London Underground or eligible bus services where their tickets will be accepted between London Bridge to Charing Cross or Waterloo / Southwark.

South West Trains passengers who currently interchange at London Waterloo East for London Bridge should take London Underground or eligible bus services between London Bridge and London Waterloo / Southwark where their tickets will be accepted. These recommended routes are shown here.

To check for future disruptions visit the planned engineering works page.

Other updates

6 Train formation updates

  • 06:39 Tunbridge Wells to London Charing Cross due 07:45

    Facilities on the 06:39 Tunbridge Wells to London Charing Cross due 07:45.
    Will be formed of 8 coaches instead of 10.

  • 06:43 Dumpton Park to London Cannon Street due 08:39

    Facilities on the 06:43 Dumpton Park to London Cannon Street due 08:39.
    Will be formed of 7 coaches instead of 11.

  • 07:53 London Charing Cross to Gravesend due 08:55

    Facilities on the 07:53 London Charing Cross to Gravesend due 08:55.
    Will be formed of 8 coaches instead of 10.

  • 08:02 Crayford to London Charing Cross due 08:47

    Facilities on the 08:02 Crayford to London Charing Cross due 08:47.
    Will be formed of 10 coaches.

  • 08:58 London Charing Cross to Dartford due 09:43

    Facilities on the 08:58 London Charing Cross to Dartford due 09:43.
    Will be formed of 10 coaches.

  • 09:01 Gravesend to London Charing Cross due 10:05

    Facilities on the 09:01 Gravesend to London Charing Cross due 10:05.
    Will be formed of 8 coaches instead of 10.

12 Changes to train facilities

  • 06:21 Sheerness-On-Sea to London Victoria due 07:55

    Facilities on the 06:21 Sheerness-On-Sea to London Victoria due 07:55.
    First class not available.

  • 07:43 London Victoria to Dartford due 08:30

    Facilities on the 07:43 London Victoria to Dartford due 08:30.
    First class not available.

  • 08:10 London Victoria to Dartford due 09:01

    Facilities on the 08:10 London Victoria to Dartford due 09:01.
    First class not available.

  • 08:38 Dartford to London Victoria due 09:30

    Facilities on the 08:38 Dartford to London Victoria due 09:30.
    First class not available.

  • 09:08 Dartford to London Victoria due 10:00

    Facilities on the 09:08 Dartford to London Victoria due 10:00.
    First class not available.

  • 09:39 London Victoria to Dartford due 10:28

    Facilities on the 09:39 London Victoria to Dartford due 10:28.
    First class not available.

  • 10:09 London Victoria to Dartford due 10:58

    Facilities on the 10:09 London Victoria to Dartford due 10:58.
    First class not available.

  • 10:38 Dartford to London Victoria due 11:28

    Facilities on the 10:38 Dartford to London Victoria due 11:28.
    First class not available.

  • 16:38 Dartford to London Victoria due 17:28

    Facilities on the 16:38 Dartford to London Victoria due 17:28.
    First class not available.

  • 17:54 London Victoria to Rochester due 18:56

    Facilities on the 17:54 London Victoria to Rochester due 18:56.
    First class not available.

  • 19:43 Gillingham Kent to London Victoria due 20:53

    Facilities on the 19:43 Gillingham Kent to London Victoria due 20:53.
    First class not available.

  • 21:34 London Victoria to Canterbury East due 23:19

    Facilities on the 21:34 London Victoria to Canterbury East due 23:19.
    First class not available.

10 Station updates

  • Bexleyheath: Ticket Vending Machine problem

    The ticket vending machines are out of order at Bexleyheath station.

  • Denmark Hill: Lifts out of order

    The lifts will be out of order from now until further notice. at Denmark Hill station.
    Additional Information:
    The lifts on platform 1 are out of service.

  • East Malling: Ticket Vending Machine problem

    The ticket vending machines are out of order at East Malling station.

  • Eynsford: Ticket Vending Machine problem

    The ticket vending machines are out of order at Eynsford station.

  • Faversham: Lifts out of order

    The lifts will be out of order from now until further notice. at Faversham station.
    Additional Information:
    The lifts on platforms 1 and 2 at Faversham are currently out of service.

  • Faversham: Ticket Vending Machine problem

    The ticket vending machines are out of order at Faversham station.

  • Harrietsham: Ticket Office Closure

    At Harrietsham station, the following issues have been reported:
    The ticket office is closed.
    Ticket Vending Machines are out of order.

  • Lewisham: Toilets out of order

    The Gentlemen's toilets are out of order at Lewisham station.

  • Marden: Ticket Vending Machine problem

    The ticket vending machines are out of order at Marden station.

  • Westgate-On-Sea: Ticket Vending Machine problem

    The ticket vending machines are only accepting cash at Westgate-On-Sea station.
    Additional Information:
    Coins only.

Twitter updates