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Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

  • Disruption between Rainham and Chatham expected until 20:00
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    Earlier signalling problem at Gillingham means that fewer trains are able to run on some lines. Trains between Rainham and Chatham may be cancelled, delayed by up to 50 minutes, or revised until 20:00.

    How does this affect my journey?
    ------------------------------------

    The signalling problems have been rectified, but unfortunately services are still delayed by up 50 minutes at present. Some services may still have revised calling points or terminate early.


    What do I need to do?
    ------------------------
    Please allow extra time for your journey and please check for the latest updates.

    Check before you travel:
    Please use the National Rail Enquiries real-time Journey Planner to check your journey before you travel.

    Twitter:
    If you would like to follow this incident on Twitter, please use #Gillingham

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
    We want to make information better - tell us how! Fill out this online Disruption Survey.

    Last updated: 17:58

  • Additional engineering work at Rochester on Sunday 24 September
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    Additional engineering work will be taking place at Rochester until approximately 12:30 on Sunday 24 September.  Until then, trains will be starting & terminating at Rochester instead of Gillingham.

    Extra buses will replace trains in between Rochester & Gillingham, with further buses running Gillingham-Faversham as planned for engineering work.  Until approximately 12:30, you will need to change buses at Gillingham if you are making a journey between Faversham and Rochester.

    You can check the latest engineering work information here. The Journey Planner will be updated overnight, and you will be able to plan your journey from the morning of Saturday 23 September.

    Last updated: 22/09/2017 04:56

To check your individual journey, please use our Live departures & arrivals.


Engineering work for Today

Buses replace trains between Sevenoaks and Tonbridge on Saturday 23 September

Date:
22 September 11:00 PM - 23 September 2017 10:59 PM

Routes affected:
Between London Charing Cross and Hastings / Tunbridge Wells / Ashford International / Dover Priory

Engineering work is taking place between Sevenoaks and Tonbridge, closing the line.

Buses will replace trains between Sevenoaks and Tonbridge.

Trains will run between London Charing Cross and Sevenoaks to connect with replacement bus services to Hildenborough and Tonbridge.

Train services will run between Tonbridge and Ashford International, between Tonbridge and Hastings and between Ashford International and Dover Priory.

London Charing Cross - Hastings

Services will run between London Bridge Low Level and Hastings. Trains will be diverted via, and call additionally at East Croydon and Redhill.

London Charing Cross - Ramsgate

Services will be diverted via Maidstone East.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

Major engineering work at London Bridge until January 2018

Date:
5 January 2015 - 31 January 2018 11:59 PM

Routes affected:
All routes via London Bridge

As part of the government sponsored Thameslink Programme, Network Rail is rebuilding London Bridge mainline rail station to provide more space, improved connections to more destinations and more reliable services. The rail and tube station will remain open during the work.

Long term changes

Significant work affecting London stations will take place over Christmas and New Year 2017/8.

Trains will be severely impacted over this time and you will need to change your journey so we ask you to keep this in mind when booking holidays and planning ahead.

Information about changes over the Christmas and New Year period will be made available later in September.

Further information


Travelling at the weekend

Throughout the programme, different services will be impacted on some weekends and bank holidays, for the latest information visit Journey Planner to see the full impact on your journey.

During periods of time when London Charing Cross / London Cannon Street are closed, you'll be able to use your ticket on selective alternative routes to complete your journey at no extra charge. For full details visit Southeastern. Please note the ticket acceptance detailed for weekend engineering work may differ from the Monday to Friday Thameslink Programme ticket acceptance outlined below.

Longer term changes

Thameslink services which run through central London will not call at London Bridge, however there will be a limited service between London Bridge and Brighton.

Southeastern

Until January 2018

Most trains to and from London Charing Cross are able to stop at London Bridge again. As a result, there are some changes to ticket acceptance arrangements from Monday 4 September.

Trains to and from London Cannon Street will no longer be able to stop at London Bridge.

During this time, it is recommended that you consider changing your normal journey to work as the number of trains running will be reduced and are likely to be very busy.

For a full list of major service changes visit key dates and service changes.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Alternative routes and travel advice

The impact on your journey will depend on the particular services that you currently use to get to and from London Bridge and what alternatives exist. Travel advice is as detailed below:

  • Change the train you catch from your home station to go direct to your national rail destination. For example switching from a London Charing Cross service to a London Cannon Street service. This may involve shifting the time that you travel, but in many cases only by a few minutes
  • If getting a different train from home is not possible, we advise you to change trains en route outside London, for example at Lewisham, Orpington, Sevenoaks or Hither Green, to get to your final destination

 

If you are unable to complete your journey by interchanging on National Rail services outside London, you may need to use TfL services. If you have a Travelcard you may use any route covered by your ticket. Otherwise, there are specific alternative routes. For full details click here.

  • Between London Cannon Street and Charing Cross/Embankment on the District/Circle lines and on bus 15 between Cannon Street and Charing Cross
  • Between Elephant & Castle and London Bridge on the Northern line and on buses 35, 40, 133 and 343 between Elephant & Castle and London Bridge
  • Between Blackfriars and London Bridge via Embankment and Waterloo and on buses 17 (from Blackfriars north entrance) or 381 and RV1 (from Blackfriars south entrance) between Blackfriars and London Bridge
  • Between Cannon Street and London Bridge on District/Circle/Northern lines
  • Between Cannon Street and London Bridge on bus services 17 and 521
  • Greenwich line passengers can use the DLR between Greenwich and Lewisham, changing there for a Southeastern service to London Bridge, or can use Southeastern services via Charlton

 

Thameslink passengers from the south of London (with a 'Thameslink only' ticket), whose final destination is currently London Bridge should change at Elephant & Castle or London Blackfriars for onward travel to London Bridge where tickets will be accepted on London Underground or eligible buses between Elephant & Castle and London Bridge and between Blackfriars and London Bridge.

To check for future disruptions visit the planned engineering works page.

Other updates

0 Train formation updates

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0 Changes to train facilities

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7 Station updates

  • Ashford International: Ticket Office Closure

    At Ashford International station, the following issues have been reported:
    The ticket office has now reopened.
    Ticket Vending Machines are working correctly.

  • Denmark Hill: Lifts out of order

    The lifts will be out of order between platform 1 and 2 from now until further notice. at Denmark Hill station.

  • Herne Bay Facilities: Various changes

    At Herne Bay station, the following issues have been reported:
    The ticket vending machines are out of order.
    Ticket office is open.

  • Kemsing: Ticket Vending Machine problem

    The ticket vending machines are out of order at Kemsing station.

  • Snodland: Ticket Vending Machine problem

    The ticket vending machines are not accepting notes at Snodland station.

  • Strood: Ticket Vending Machine problem

    The ticket vending machines are not accepting notes at Strood station.

  • Whitstable: Ticket Office Closure

    The ticket office is closed at Whitstable station.

Twitter updates