Unlock smarter travel with The Key. No need to wait until your Season ticket expires.
Unlock smarter travel with The Key
Rewards, rewards and more rewards
Why register? Swapping your paper Season Ticket to The Key offers a range of benefits. Not only is this more durable, if your Key is lost or stolen, a replacement is sent out immediately by post. You can also whizz through the ticket barriers and take advantage of Southeastern Rewards Plus.
How to use The Key?
Simply touch in at the yellow card reader on the ticket barrier. If you are at a Southeastern station outside London, you can also touch in at the Ticket Vending Machine (TVM). You can load online tickets two hours after purchase, whilst those from TVMs will be loaded immediately.
Swapping your paper season ticket
To swap your paper Season Ticket you need to have at least one month validity remaining on a full-priced, adult Season Ticket for a Key-enabled route, purchased on our website or at any of our stations.
Just choose the 'transfer' option and double-check the criteria when you register. You will have up to 2 hours from the registration point to apply for a paper transfer.
From the point of purchasing a new paper ticket you will then be able to request a paper ticket transfer 48 hours after the paper ticket has been purchased.
Please note paper ticket transfers to The Key are temporarily unavailable due to technical difficulties. We will update you as soon as the problem has been fixed.
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