The Key
Unlock smarter travel with The Key. No need to wait until your Season ticket expires.
Unlock smarter travel with The Key
Swapping your paper season ticket
To swap your paper Season Ticket you need to have at least one month validity remaining on a full-priced, adult Season Ticket for a Key-enabled route, purchased on our website or at any of our stations.
Just choose the 'transfer' option and double-check the criteria when you register. You will have up to 2 hours from the registration point to apply for a paper transfer.
From the point of purchasing a new paper ticket you will then be able to request a paper ticket transfer 48 hours after the paper ticket has been purchased.