Address
Green Lane
Yarm
TS15 9EH
Station details
Alerts
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
General information
Ticket buying & collection
Passenger services
To speak to a member of our team, please call: 0345 600 1671.
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Station facilities
There are no toilet facilities available at this station.
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
Car parking
Station Car Park
Cycling
Car park
Other transport
Replacement bus services will depart from the station car park.
For more information, please see here.
The nearest taxi service is based in Yarm and is available by calling 01642 64 64 64.
Information to plan your onward journey is available in a printable format here
Accessibility
There are no toilet facilities available at this station.
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
0800 107 2149
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.
Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
The information in this document was generated 4/19/2024 11:10:02 PM