Weybridge

Address

Weybridge station
Station Approach
Weybridge
KT13 8UD

Ticket office

Monday to Friday: 6:40 AM to 7:00 PM
Saturday: 7:10 AM to 7:00 PM
Sunday: 9:00 AM to 6:00 PM

General information

Station Operator:
SW
Station Code:
WYB
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Left of station entrance opposite taxi rank

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

A kiosk

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:
No
Waiting Room Note:

Heated waiting room on Platform 1. Seating is compliant with code of practice.

Car parking

Car parking:
Yes

Weybridge Main Car Park

Spaces:
88
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Annual Charge:
£1,113.00
Daily Charge:
£7.90
Monthly Charge:
£111.30
Off Peak Charge:
£3.90
Per Hour Charge:
£1.30
Three Monthly Charge:
£333.90
Weekly Charge:
£31.50

Weybridge Premium Car Park

Spaces:
14
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Daily Charge:
£9.90
Off Peak Charge:
£4.90

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
106
Type:
Racks
Location:

Outside Booking Hall Entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Upper Car Park off Brooklands Road (B374)

Taxi Rank:
Yes
Taxi Rank Note:

A taxi rank is by the station entrance.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Variable height counter

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B1 station - This station has step-free access to all platforms via a ramp at a gradient of approximately 1:10, and then lifts.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 12:20 AM
Saturday 5:45 AM to 12:20 AM
Sunday 7:00 AM to 12:00 AM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/19/2024 4:08:21 AM