Address
Woolwich New Road
Woolwich
SE18 6EU
Ticket office
General information
Ticket buying & collection
On way in to access trains
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7021
On platform
Station facilities
dry cleaner
Coffee shop and Selecta vending machines
Platform 1- Available during staffing hours
Heated waiting room on Platform 1
Only available when staff present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
Other transport
- Towards Charlton: Bus stop H on Woolwich New Road (what 3 words: party.varieties.added).
- Towards Dartford: Bus stop G on Vincent Road (what 3 words: speeds.cliff.method).
There is a taxi rank right outside the station
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Platform 1- Available during staffing hours
Category A. This station has step free access to all platforms - Step free access to both platforms via lifts from the DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device.
Accessible taxis (Black cabs) are available from the taxi rank.
in booking hall
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist.The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 4/27/2024 12:44:11 AM