Address
Leylands Road
Burgess Hill
RH15 0QF
Ticket office
General information
Ticket buying & collection
Passenger services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
The Assistance Meeting Point is between the booking hall and the subway entrance.
Station facilities
Located on platform 2. These toilets are open during staffed hours.
A heated waiting area is available in the ticket hall during staffed hours.
Unheated shelters available on platform 1 and 2.
Car parking
Cycling
Bike racks can be found at the bottom of the stairs, leading to the ticket office and platform 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Accessibility
This is a Category B3 station: Step free access to platform 2 (to Brighton/Lewes) via ramp accessed from Gordon Road. Steps only to platform 1 (to London). No step free access between platforms.
The Assistance Meeting Point is between the booking hall and the subway entrance.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Located at the accessible entrance to platform 2
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted travel helpline is not available on Christmas Day.
Saturday 6:10 AM to 7:35 PM
Sunday 7:30 AM to 4:45 PM
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our Assisted Travel team on: 0800 138 1016
- Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 4/20/2024 12:51:47 PM